Swanky Bingo review (UK)

• New players only.
• 18+.
• £10 minimum deposit.
• Max win from the Welcome Mega Wheel is 500 bonus spins on the Fluffy Favourites slot.
• Max bonus conversion equal to lifetime deposits (up to £250) to real funds.
• Bonus and spin winnings have 65x wagering requirements.
• Bonus wagering not available on bingo games.

Please gamble responsibly.

On Swanky Bingo, you'll find a handful of bingo rooms with options of 30,75, 80, and 90-ball games. The game provider behind the games is Pragmatic Play, which is mostly known for online slots - though its game portfolio also includes table games and live dealer games.

The bingo category currently has a total of nine rooms. When you open any of the rooms for the first time, you'll have to type in your desired player name. Then, you can proceed to buy tickets for the game and can access the actual Pragmatic Play's bingo lobby. In the lobby, you're able to have up to three rooms open simultaneously.

I recommend always opening the actual bingo lobby to see the next game rounds because what you see on Swanky Bingo's game listing isn't correct. For example, to me, it showed that the next possible round would start in 3 hours in Zoom Room. When I opened the Pragmatic Play's lobby (by clicking on any of the room thumbnails) I started to see only minutes and seconds for when the next rounds were starting.

In the lobby, you're able to quick buy, pre-buy, and buy tickets for any of the rooms with ease. The cheapest tickets start from 1p each, and the most expensive tickets cost 25p. Naturally, the more you pay per ticket, the better the possible winnings too. On each room's info box, you can see the current progressive pot along with the fixed jackpot.

I do like Pragmatic Play's bingo rooms. I think they're nicely designed, look very clean, and are easy to understand. Buying tickets is hassle-free, and there's just something to be able to choose your own dauber shape and colour.

• Bingo games: 9

Swanky Bingo is bursting at the seams with other games. There are slots, table games, live dealer games, jackpots, slingo games, scratchers... You name it, Swanky's got it. Here, you've got 2,500+ games from a number of providers, which include such studios as NetEnt, Elk Studios, Big Time Gaming, Foxium, Yggdrasil, Red Tiger, Playtech, NextGen, Pragmatic Play, Playson, Quickspin, Slingo, Wazdan, and Eyecon.

As great as the game selection is here, Swanky Bingo does the same mistake as so many other sites with a huge game library. They haven't designed the game lobby to carry such a massive catalogue, so it's very awkward to browse through the categories.

I had some hopes of at least marking games as my favourites since there is a category called 'My Faves', but it's just a random collection of 20 games and no real possibility to tag games as faves. Why having this category at all is beyond my comprehension.

There is a search option but, naturally, it only works if you know what you're looking for. A library of this calibre should have fine-tuned filters and sorters, but now it feels more like just randomly stumbling on each game.

For jackpot fans, Swanky Bingo offers roughly 60 titles such as Shopping Spree, Ozwin's Jackpot, and Fluffy Mega Jackpot. Sadly, I didn't spot any of my old favourites here, like NetEnt's Mega Fortune, or any other really notable progressive jackpots.

Desktop game information

• Slots: 2400
• Jackpot games: 60
  
• Table games: 15
• Live games: 90

Swanky Bingo has done a good job with the banking methods. Available here are debit cards, e-wallets, and pay by mobile. The smallest possible amount you're allowed to deposit is £5 on selected methods, and the minimum withdrawal is £10.

Note, that if you wish to claim the welcome bonus, you need to deposit £10 or more.

Swanky Bingo charges a withdrawal fee of £2.50 every time. So, if you would withdraw £100, you would get £97.50 to your account.

I'm not a fan of the cashier of Swanky Bingo, as it doesn't let me type in my desired amount of deposit. Instead, I have to select a deposit amount from a few choices that, for PayPal, are either £10, £20, £50, £100, £200, £500, or £1,000.

Swanky Bingo Deposit methods

Withdrawal methods at Swanky Bingo

Swanky Bingo Withdrawal times

• Mastercard: 3-5 working days
• Visa: 3-5 working days
• Maestro: 3-5 working days
• PayPal: 1-3 working days

• Email support: ✅
• Live support: ❌
  
• Phone support: ❌

Like all other Jumpman websites, Swanky Bingo's support leaves much to be desired. There is no live or phone support available, so your only options are to check the FAQ page or send an email to [email protected].

I think that today not having live chat support is just out of the question. When I'm in trouble and need help, I want to be able to get a hold of an agent on the spot, not send them an email and wait 24 hours for a reply.

Luckily, the majority of online bingo sites do offer live chat as well as phone support. So, there's no reason to stick with Swanky Bingo if this level of customer support isn't enough for you.

When I registered to Swanky Bingo, I didn't have to verify my account right away. I could even make a deposit without giving the site my ID.

You can't make a withdrawal before your account is verified.

You can send your documents at any time by logging in to your account and selecting 'Upload documents'. There is a secure link for uploading a photo ID, after which there is a separate section for uploading proof of address using either a utility bill or bank statement.

Swanky Bingo may ask for additional documents later, such as proof of payment.

Swanky Bingo offers some tools for responsible gambling, of which I consider the deposit limits to be the easiest solution and recommend everyone to utilise them. You can set daily, weekly or rolling monthly deposit limits to make sure you don't spend more than you originally intended.

Additionally, you can set a reality check, self-exclusion, or take a break between 24 hours and 6 weeks.

Please gamble responsibly.