Win It Bingo review (UK)

Significant terms and conditions

• New UK depositors only, 18+.
• Minimum deposit: £10.
• Maximum £50 bonus.
• 50 bonus spins can be played on Shaman's Dream.
• Bonus spins winnings capped at £7.5.
• Game bonus wagering requirement: 35x bonus.
• Bonus spins wagering requirement: 35x winnings.
• Max conversion from the game bonus: £100 + initial bonus amount.
• Deposit balance can be withdrawn at any time.

Please gamble responsibly.

Win It Bingo provides a variety of entertainment with 52, 75, and 90-ball bingo rooms. The rooms are of the highest quality, as one would expect from Dragonfish, one of the largest online bingo networks in the UK.

It's easy to get a grip of the lobby, which can be navigated from the top bar, or simply by scrolling down the site. After all, Win It Bingo has a fairly small selection of bingo rooms available.

The categories include upcoming games, 24/7, specials, free, and loyalty. Ticket prices typically begin at 5p, with The Big £10,000 being the most expensive at £10. Free bingo rooms include prizes ranging from £5 in bonuses to £1,000 in real money prizes. 

The site also features jackpots in different forms. While Mystery Jackpots offers a jackpot prize ranging from £10 to £500, Top of the Shop offers a progressive jackpot.

• Bingo games: 14

In addition to bingo, Win It Bingo offers slots from a variety of top-quality game developers. The provider lineup includes names such as Microgaming, Pragmatic Play, NetEnt, and Big Time Gaming. The game selection is limited compared to a slot-driven casino, but you can still enjoy a number of popular releases.

The casino lobby is visually appealing, with a light blue background and vibrant game icons. I particularly liked the highlighted exclusive jackpots with the daily jackpot displayed in real-time. The games are divided into four categories: all, jackpots, new, and Win It top picks. 

Unfortunately, using the lobby is a nightmare. The jackpot category is functional, but there are only seven games in the top picks section and five in the new section. As a result, the only options for browsing are to view all games at once or to search for the game manually. 

This wouldn't be such a big deal if the site had a smart search feature, but it doesn't. Only direct game names are recognised, so searching for a provider or a theme yields no results.

To summarise, you can play some high-quality slots at Win It Bingo, but the operator could have done better with the lobby.

Desktop game information

• Slots: 500
• Jackpot games: 20
• Table games: 0
• Live games: 0

Win It Bingo features a variety of traditional payment methods for UK players, with debit cards, PayPal and Apple Pay available. Additionally, you can deposit by phone. Unfortunately, e-wallets or open banking methods like Trustly are not available on the site.

The minimum deposit is set at £5. This is below the industry's gold standard and allows players to test the site without risking a large sum, which is fantastic. The same goes for withdrawals, with a minimum of £5 for all methods. Win It Bingo earns full points for this.

The terms and conditions state that all withdrawals are processed as quickly as possible, but the estimated processing time is 48 hours. This is far too slow, as most modern casinos process payments within 24 hours.

Win it Bingo Depositing methods

Withdrawal methods at win it Bingo

win it Bingo Withdrawal times

• Visa: 1-5 working days
• Mastercard: 1-5 working days
• Wire transfer: 1-3 working days
• Paypal: 2-5 working days

• Email support: ✅
• Live support: ✅
  
• Phone support: ✅
  

Win It Bingo offers support via all channels, with the option to call the team, email them, or contact them via live chat.

Support is a bit hidden at first, but can be found by navigating to the "useful links" section under my account. I tested the live chat functionality, which opens in a separate window. For some reason, the live chat window looks like it's from the early days of the internet, however, this didn't affect its performance.

The experience was a bit slow, with a nine-minute waiting time to begin with. This is not ideal, as chat is supposed to be the quickest way to receive support. When I finally got to the chat, I received professional help in a friendly manner, which was positive.

You can also email the team or call them if you prefer to communicate over the phone. All in all, Win It Bingo has handled support well.

In accordance with the license requirements and Know Your Customer policies, Win It Bingo must verify its customers. This includes your basic information, as well as supporting documents which may include the following:

• A driving licence
• Proof of your date of birth 
• Proof of address
• Proof of payment method ownership

To meet these requirements, you can use, for instance, a passport, a utility bill, and a picture of your payment card, with the middle digits and security code covered.

Responsible gambling is one of the most important metrics when it comes to a bingo site. 

I was pleased to see that Win It Bingo has taken all the necessary measures to prevent problem gambling, with a responsible approach to gaming.

The responsible gambling section offers help, information and direct links to organisations that offer help with gambling problems. Additionally, it has instructions on how to use the responsible gambling tools that are available to help you control your gambling, even if just as a precaution.

The available tools include:

• Deposit limits
• Loss limits
• Win limits
• Self-exclusion
• Time reminders

It's recommended that you combine these limits to ensure playing doesn't spiral out of control.