YAY Bingo review (UK)

• 18+.
• First-time depositors only.
• UK only, excluding players based in Northern Ireland.
• Min deposit: £10.
• Max offer: 1,250 Bingo Tickets & 10 Bonus Spins (on a selected game).
• Promo code: BINGO10.
• Bonus Spins are valid for 7 days & will be available once £5 of deposit funds have been wagered.
• Bonus Spins winnings are capped at £1.00.
• All winnings are credited to your real money balance.

Please gamble responsibly.

YAY Bingo holds a total of 16 bingo rooms and the variants available here are 52, 75, and 90-ball bingos. The only bingo game provider here is Dragonfish - a highly regarded bingo software studio. This developer is special because it focuses primarily on online bingo games, while a majority of online game developers' portfolios usually include slots and table games.

The bingo rooms here at YAY Bingo operate at all hours of the day, and the bingo lobby shows you first the rooms where the next rounds are starting soon. Scrolling down in the lobby page lets you see all the available rooms as thumbnails, which let you know all the important details, like how much a single ticket costs and what variant the game is.

The games open within the browser window, and while you wait for the next round to start, you're free to jump into the conversation in the chat room or choose a slot game to play on the side. The user interface in Dragonfish's bingo software is, in my opinion, one of the cleanest and most pleasant to use. For me, it's on par with Pragmatic Play's software.

There are a few free bingo rooms, like Free4You and £1K Magical Mondays, but mind you, you can't play even the free rooms before your account has been verified.

• Bingo games: 16

Other games featured at YAY Bingo are slot games selected from a handful of the industry's top names, such as NetEnt, Microgaming, Pragmatic Play, Slingo, Eyecon, and Pariplay.

As there are only around 250 slot titles available, there's really no way for YAY Bingo to compete with most of the actual online casinos. Today, an average online casino site is able to offer players a minimum of 500 games, of which slots form the largest part.

However, even if the game library here is on the small side, it can't be questioned if YAY Bingo has done a good job choosing the game providers and game titles.  There's a nice variety between classic and modern slots, and there are even 20+ progressive jackpot slots. The jackpots are far from the biggest ones you could find elsewhere, but you could still snatch up a £10K win from the ones available on YAY Bingo.

Slingo games are fun to try if you've never come across them. They are like bingo and slot game mashed up together. There is a reel and by placing a bet, you get a certain number of spins. The reel then starts spinning, and calling out numbers or symbols placed on a bingo-like grid. There's often a bonus game or two also involved.

Desktop game information

• Slots: 240
• Jackpot games: 25
  
• Table games: 0
• Live games: 0

The banking methods I think are where YAY Bingo could do a whole lot better than what's currently on offer. The only deposit methods at the time are Mastercard, Visa, and Paypal, and the same methods can be selected for withdrawals along with the wire transfer.

For a bingo site, this is a very limited range of options. Most competing sites also support such methods as Paysafecard, Apple Pay, e-wallets, and so on. Of course, if you are happy with only cards and Paypal, then there is no problem.

The minimum deposit is £10, which is an okay spot to be in.

There are no fees, so deposits and withdrawals are completely free. The time it takes for a withdrawal to arrive depends on the selected method - Paypal being the fastest, and wire transfer the slowest.

YAY Bingo Deposit methods

Withdrawal methods at YAY Bingo

YAY Bingo Withdrawal times

• Mastercard: 2-4 working days
• Visa: 2-4 working days
• Wire transfer: 3-5 working days
• PayPal: 0-2 working days

• Email support: ✅
• Live support: ✅
  
• Phone support: ✅

YAY Bingo provides its members with several ways to contact customer support if such is needed. Live chat is the preferred method by many, but there is also an email (a form you fill out on the site) and phone. The number for YAY Bingo support is 0808 238 9814.

I quite liked the way YAY Bingo had compiled their FAQ page. It's very organised and simple to use, as where many competitors fall into the same trap of making their page of frequently asked questions an unnecessarily complicated mess.

The live chat opens up in its own little popup window and it's similar to YAY Bingo's sister sites; a grey page with an entirely different font and it doesn't look at all like it would belong to YAY Bingo.

Once you've typed in your email address and the subject you'd like to discuss, the page then shows an estimated time you need to wait until it's your turn in line. Each time I tried this, the waiting time was never more than a couple of minutes and, usually, the notification about the queue only flashed on the screen before transferring me to the customer agent. Fast and efficient, just the way I like it.

YAY Bingo is required by law and UK Gambling Commission to verify all registered accounts. To verify your account with YAY Bingo, you need to provide these documents:

• Proof of ID (Such as passport, ID card, or driver's licence)
• Proof of address (Such as a utility bill, no older than 3 months)

When you first register an account at YAY Bingo, the electronic check will attempt to verify your information on the spot. If it can confirm this, you're allowed to enter the site, deposit money to the site, and play games.

Should the electronic check fail, you'll be asked to manually upload your ID and proof of address. This can be dismissed for now and you may send the documents later via your account page, but until you've completed this KYC process, you're not allowed to make deposits.

If you're visiting YAY Bingo on your phone, sending the documents should be quite easy. The upload system can ask your permission to use the camera on your phone and, this way, you may take photos of the ID and proof of address with it.

Players at YAY Bingo can expect a fun and relaxed gambling experience since the brand is very committed to providing a safe gaming environment. The customer support team is also dedicated to assisting players who wish to stay in control of their gambling.

YAY Bingo offers various tools for responsible gambling, including:

• Deposit limits
• Gameplay reminder
• Time out
• Self-exclusion

You can also ask for a full account closure.

Furthermore, players are encouraged to seek assistance from reputable organisations such as Gambling Therapy and Gamblers Anonymous. These organisations specialise in providing support for individuals facing gambling-related issues and can help with setting up limits that cover all gambling sites.