123 Spins casino review (UK)

123 Spins has a different way of dealing with bonuses, and you get to experience that when you make your first deposit.

Once you made a minimum first deposit £10 then you get to spin the Mega Reel for:

• Up to 500 Bonus Spins on Starburst

Mega Reel has bonus spins for multiple slots, including Starburst, Fluffy Favourites, Rainbow Riches, Chilli Heat and Gonzo's Quest. You could even win an Amazon voucher.

While the possibility to win up to 500 Bonus Spins sounds pretty good, the reality is that you can also end up with a big fat nothing. This is because the Mega Reel wheel also has a few tiles with ‘unlucky' written on them.

Once I deposited the Mega Wheel appeared. I gave it a spin and hoped for the best. The wheel stopped on 50 bonus spins on Starburst. From there I clicked to go through to the game but instead I was sent to the lobby.

I clicked on Starburst from there and the spins were waiting for me. From the 50 spins I won a total of £11.40. This bonus money has a wagering requirement of 65x which is way above industry standards and also pretty hard to achieve.

As I wagered and completed other tasks in the casino, I was awarded another 2 gos at the wheel. On both occasions I won 10 spins on Leprechaun Carol, and on both occasions this yielded less than 50p. Any wins from this wheel will also be subject to the 65x wagering requirements.

But that's not all! Apart from all this there is also a promotion at the time of writing which offers a 5% cashback. This comes with no wagering requirements.

Significant terms and conditions (123 spins welcome offer)

• New players only.
• Max win for the spins is £8 per 10 Spins.
• If you reach the limit, you may not be able to receive all the spins.
• Max Bonus that can be withdrawn is equal to your total lifetime deposits up to a maximum of £250.
• Wagering requirement of 65X applies.

Please gamble responsibly.

VIP / Special promotions - 123+ trophies await!

123 Spins got a unique "collect trophies and win free spins" promo, in which you complete fun tasks and earn rewards. The more you play, the more throphies you get. For every 5 trophies you get, you get a level up and you get free spins as per your level.

123 Spins also has festive giveaways, birthday bonuses, Free Spin of the Month and many other bonuses for our players.

123 Spins is a home for over 1,000 casino games from industry-leading game developers. There is a lot to play and you are sure to find your favourites there as well.

The selection of slots at 123 Spins is quite a good one. There are all the major game providers available and apart from that there is also a small selection of live games.

With such a great selection of slots, you need a clever way to get these properly categorised. The casino unfortunately fails to do so. Even the ‘my faves' section is a whole jumble. But at least it does have a powerful intuitive search bar. Having said that, there is no way to search via provider.

Since it's been a while since I played an Yggdrasil game, I headed straight to Viking Go Berzerk. The game kept giving and taking and I was endlessly chasing the bonus round. This didn't happen and after wagering a good amount I decided it was time to change the game.

The Game of Thrones slot was next on the list but somehow I was having real trouble with changing the bet amount. This is not a problem with the casino but the game itself, as I had the same issue at another casino just a few hours before. This was a great excuse to change it up and try the site on mobile.

Desktop game information

• Games 1000
• Slots 900
• Table games 30
• Jackpot games 40

Player can enjoy Live Casino Games with with top games providers. Now you can play games like blackjack and roulette in the presence of a live dealer.

There are a lot of great options when it comes to games with providers like these. 123 Spins has live tables from Pragmatic Play, so you are bound to find some of the best live games on the market.

It is fairly obvious that the number of games isn't big in any sense of the word. That being said, what you have are good, solid basics. If you like the classic games as live versions, then this is enough, but don't expect too much.

Live game information

• Total number of live casino games 25

On mobile, the casino behaves quite well. I accessed it via the Chrome browser of an iOS device. The user experience on mobile is a positive one. The casino is fast and responsive.

I started playing a few rounds of Speed Roulette with nothing exciting to report. Then I moved on to try some slots. I managed to have a few Game of Thrones spins without any trouble and then I moved on to Easter Islands where I had some really fun spins.

You don't need to download any apps to play. You can simply use your mobile web browser to navigate to the casino site and start playing.

123 Spins has various banking options available. You can choose any of them while making a deposit. Their banking options are Visa, MasterCard, Maestro. Paypal, Paysafecard and Pay By Mobile.

You can also use PayPal Quick Registration on 123 Spins. You can quickly create both a player account and deposit money with using just your PayPal account.

Once I sent in my documents to verify my account, I went ahead to deposit. I deposited using a debit card but I couldn't choose an amount I wanted to deposit. Instead, I was forced to either deposit £10, £20, £50, £100 and £200. I am really not a fan of this. This is my money and I want to control how much I spend at a casino. I ended up depositing £50.

You are locked from withdrawing if your account isn't verified, so make sure you do this as soon as possible to avoid any delays. I was finally able to withdraw - not because I was sent an email letting me know I've been verified. Oh no, that would be good customer service. I knew I was able to withdraw because every day I went in and tried to withdraw. After 4 days, I thought my account was verified and I requested my withdrawal.

On a withdrawal of £31, I was charged a £2.50 fee for processing. Once I sent in my withdrawal I was sent an SMS letting me know it was pending. After 10 days and receiving no money or any form of communication, I log back into my account. Lo and behold, my money is sitting there.

At this point I thought maybe I didn't request the withdrawal. But going through my messages I see the confirmation that the withdrawal is now pending. I checked my emails and there was nothing apart from promotional messages. I requested my withdrawal once more, received a text confirming (once again) this is pending and waited. This happened another 2 times with my withdrawals cancelled and no explanation forthcoming. I had sent in my documents numerous times at this point.

After a month and a half my account was verified and I received an email confirming this. I immediately asked for my withdrawal once more, hoping for the best! The money was eventually in my account two days later. I guess better late than never.

Deposit methods at 123 spins

Withdrawal methods at 123 spins

123 spins Withdrawal times

• Mastercard 1-3 working days
• Visa 1-3 working days
• PayPal 1-48 hours
• Maestro 1-3 working days

One major letdown of 123 Spins is the lack of live support. The only way to get help is via email.

Even just finding the email for customer support is a feat and is hidden after a whole pile of FAQs. Within the same FAQs you are then discouraged to get in touch with support and in caps you are asked not to send in any follow up emails.

But after two weeks of no communications and a couple of failed withdrawals I had to send follow ups. I received one reply which felt like yet another automatic message. After a month of trying in vain to get my account verified I just tried starting a fresh thread. Miraculously I finally got verified.

• Email support: ✅
• Live support: ❌
• Phone support: ❌

There are two ways to get yourself an account at 123 Spins. You can either:

• register the old-fashioned way, or
• use your PayPal for speedy registration

In all fairness, the usual way is pretty quick too. I gave the usual information such as name, contacts and address and my account was set up.

As soon as the account was created, I received a welcome email with the login details and a note letting me know my account needs to be verified. To do this, I needed to reply to the welcome email and attach a copy of my ID and a utility bill. What they don't tell you here is that you also need to send in information such as your username, date of birth and postcode.

Apart from this, if you want to withdraw and you have used a debit card, you will also need to send in a copy of your card with the middle 8 numbers hidden. All of this could easily be included in the welcome email and reduce the amount of emails back and forth.

The same request for documents is made once you re-login to your account via an ugly, baby-pink popup. Again here there is no mention to send the documents together with your personal details (username, DOB and postcode).

I received no communications about whether my documents were approved or rejected. It took a month and a half of emails to finally receive an email letting me know my account has been verified. Yes, this might have been because of the holidays, and I would have accepted a delay of 2 or 3 weeks, but a delay of more than 6 weeks is unacceptable.

After a month and half of sending emails into what felt like the void, I decided to start a fresh thread. I sent in my documents and they were finally approved after a day.

Gambling can be harmful and if you ever feel like you are losing control over your gambling, please get in contact with the casino support for further help. They can set limits to your account or completely exclude you from the casino.

Players have the following limits to control gambling problems:

• Deposit Limits
• Take a Break
• Reality Check
• Self-Exclusion

If you feel like you are losing control over your gambling, please contact the help servies. Gambling should be a form of entertainment.