32Red Casino Review

With over 1,400 casino games on offer, there is bound to be something to pique your interest. You can enjoy a range of gaming options, including slot games, table games, jackpots and much more.

32Red has roped in the help of software game powerhouses, such as NetEnt, Microgaming and Evolution Gaming, to supply them with games of the highest caliber.

Amongst some of the most popular titles, there is Rainbow Riches, Gonzo's Quest, Starburst, Immortal Romance and Deal or No Deal.

To make browsing through the numerous games easy, they have added useful categories. These include New, Megaways and 243 Ways to Win and on the Box.

They've also added plenty of Slingo options, a game that has gained more and more popularity in online casinos. If you haven't tried this fun game yet, check out our Slingo guide and get started. 

As for load times, these are generally a little slower than some of the best online casinos, with HTML5 games like Rainbow Riches taking up to 10 seconds to load fully on average.

Desktop game information

• Games: 1420
• Slots: 1300
• Table games: 44
• Jackpot games: 50

If you want to boost your gambling experience twofold, the Live Casino section gives you the opportunity to interact with the dealer and other players. 32Red live dealer section brings you as close as possible to playing at a real casino as possible without having to leave home.

You can enjoy games such as Dream Catcher, Lightning Roulette, Texas Hold'em, Live Roulette, Live Blackjack and Caribbean Stud Poker. This interactive experience is available 24/7.

The live tables are courtesy of Evolution Gaming, the biggest name in live casino gambling. They are known for both the quality of their games as well as the variety on offer.

Live game information

• Total number of live casino games: 49

32Red Casino gives you the opportunity to play mobile casino games on the go, whenever and wherever you are. Their mobile casino site has been optimised for smaller screens, so you can enjoy a seamless experience without compromising on quality.

You only need to input the address into your smartphone or tablet web browser to get started.

Alternatively, you can also download the 32Red mobile app straight onto your phone. The 32Red app is available for both Android and iOS systems.

Some of the horizontal menus have been cleverly changed to drop-down alternatives, of course, while the game selection remains vast across all verticals.

In most instances, 32Red's mobile slot games tended to load quicker than through a desktop device, and I experienced no issues at all when playing on my iPhone.

32 Red accepts a variety of banking methods for your convenience. Since they are licensed by the UK Gambling Commission, they use the latest SSL encryption technology to protect your personal and financial information.

Methods include Debit cards, wire transfers, e-Wallets, Paysafe, Entropay and Payz. Unfortunately, they have not yet included the paying by mobile option, but if you want to explore casinos that do allow that, check out our Pay by Mobile page.

All deposits processed through the site are instant, while withdrawals (apart from bank transfer, which typically takes up to three working days) should also be completed within 24 hours.

Unless the terms of a particular bonus dictate otherwise, I'd recommend using an ewallet like PayPal or Payz for deposits and withdrawals. These platforms offer the quickest payouts overall, without compromising on convenience or security.

The second, third and all subsequent withdrawals through Visa, PayPal and Payz are completed almost instantly, although there is one major caveat to this rule. More specifically, 32Red doesn't appear to process withdrawals over the weekend, which can delay payments for up to three working days in some instances.

• Mastercard: 1-3 working days
• Visa: 1-3 working days
• Trustly: 1-2 working days
• Payz: 1-2 working days
• PayPal: 1-2 working days

32Red prides itself on offering 24/7 customer support to its players, and I have to say that the ‘Live Chat' feature provided a swift resolution to my first query about viable deposit methods.

32Red customer support team is always available to answer any questions or queries you might have. Their team is well-trained in solving problems and answering questions. Whether you have a question about deposits, bonuses or games, they are available via live chat, email or phone.

UK Contact Numbers

• 0808 180 3232 - Freephone
• 0203 544 6732 - National Rate
• 0330 124 3232 - Local Rate - Mobile Friendly

I was connected to a very polite agent within 60 seconds, and while there's a queuing system I've rarely been kept waiting longer than a couple of minutes to receive a reply to any query.

The only slight downside with the live chat is that it cannot be accessed directly through the homepage, as I had to click through the site's ‘Help Centre' and select the relevant icon in the bottom right-hand corner of the screen.

The Help Centre is a very interesting and detailed feature, and one that provides comprehensive data on FAQs relating to account management, deposits and withdrawals and more.

I also like that this draws on user-generated content to provide answers to more practical queries, while you can search for specific (and in my experience, more detailed) answers directly above the fold.

I submitted a couple of transaction queries their support channel, with the average response time between one and two hours during the week. This is genuinely competitive, while the team was also able to answer a more complex query about an issue with my log-in quickly and efficiently.

• Email support: ✅
• Live support: ✅
  
• Phone support: ✅
  

32Red Casino is required to know its customers. Players are asked to prove their identity by providing the following documents before withdrawals can be processed.

• Proof of ID (passport, driving license, ID card)
• Proof of address (utility bill, bank statement, official government letter)
• Proof of Payment Method

Upon registering for an account, I achieved full verification status simply by confirming my email and then my mobile with a unique four-digit code.

This status included ID and address verification, although I wasn't asked to provide additional proof either when opening an account or making my first deposit.

Instead, 32Red carried out this process automatically, based on the information provided at the sign-up stage. This is becoming an increasingly common practice, allowing you to access your account and get playing immediately.

However, when you click through the verification status on your account, you may find that 32Red reserves the right to request further documentation later.

Overall, the verification process is seamless and largely automated, providing that you share accurate personal information. However, the fact that physical documentation is not required may be off-putting to security-conscious players.

As a licensed online casino, they have a responsibility to you and to ensure that you have a safe experience at 32Red. By ensuring that the product is not aimed at anyone under 18, and working with GamSafe, they have created tools to help curb off problem gambling:

• Set Limits
• Session Reminders
• Account Exclusion

The customer support team is also available to help players by providing support and advice when it comes to problem gambling.

For professional advice, it is recommended that you seek assistance from charities, such as GamCare, Gam-Anon, Gamblers Anonymous and the Samaritans.

Alternatively, you can avail yourself to tools, such as Gamban and Betfilter to block gambling sites.

32Red is an excellent casino, especially for those looking for a smooth and secure experience. Still, it doesn't mean that it's for everyone. 

Therefore our experts picked some alternatives you can find below. 

• Pink Casino: Fun and colourful Pink Casino is part of the LeoVegas family and includes a high-quality game selection and amazing user interface. You'll enjoy plenty of bonuses, especially no wagering deals. 
• DragonBet: DragonBet combines sports betting and casino games. You'll get to enjoy the lowest minimum deposit limit and a no-wagering bonus as a welcome offer. 
• Britain Play Casino: The most British Casino there is, specially designed for traditional slot, bingo and live casino players. Great bonuses and a unique loyalty program keep you entertained for long. 

Still didn't find what you're looking for? Check out our Top 20 casino sites UK page and explore the most popular casinos reviewed by our expert team. 

32Red casino is owned by the Kindred Group. Kindred Group is a well-known and reputable casino owner with many quality casinos in the market.

32Red casino withdrawal takes approximately 24 hours. However, this will also depend on your chosen withdrawal method. 

32Red Casino is a legit online casino, holding a license from the UK Gambling Commission.