BetGrouse Casino Review (UK)

The BetGrouse exclusive welcome offer matches your first deposit with a 100% bonus of up to £100, plus 100 extra spins.

The casino normally promotes the bonus as "deposit £25 and play with £50", but Bojoko readers get access to an even better deal. Now you can get up to £100 in bonus money and 100 bonus spins.

The spins are for Play'n GO's ever-popular slot Book of Dead. In the Egyptian-themed game, it's possible to win up to 5,000x your bet.

The bonus is now a spicy one. It's easy to claim, and you'll double your balance with one go, and on top of which you get some cool bonus spins. Naturally, this offer comes with some strings attached, but nothing too complicated or unfair.

BetGrouse requires the deposit bonus and the spin winnings to be wagered 35 times before the winnings convert to withdrawable cash. This means that if you claim the full £100 bonus, you need to wager £3,500 before you can withdraw your winnings. If you lose the bonus before the wagering is complete, the offer is automatically forfeited.

Significant terms and conditions

• New UK players only, 18+.
• Min deposit: £20.
• Bonus spins game: Book of Dead.
• Wagering requirement applies: 35x bonus.
• Spin winnings wagering requirement: 35x.
• Offer valid for 24 h.
• Bonus must be wagered within 21 days.

Please gamble responsibly.

BetGrouse extra and no deposit spins

As a part of BetGrouse's welcome bonus, you can claim 100 extra spins on Book of Dead. The spin winnings have a 35x wagering requirement.

BetGrouse Casino promo code

There currently isn't a BetGrouse bonus code or promo code available.

BetGrouse's game lobby contains approximately 2,200 games from several suppliers, including many of the greats such as NetEnt, Microgaming, Betsoft, Play'n GO, Quickspin, Red Tiger, Pragmatic Play, and Evolution. However, be prepared to spend a lot of time with browsing the selection and finding certain types of games, as BetGrouse sure hasn't made it easy.

It's clear that BetGrouse's game lobby hasn't been designed to comfortably showcase more than a couple of hundreds of games. With a repertoire of over 2,000, things get slow, frustrating, and downright annoying.

The categories available here are Featured Games, New, Slots, Jackpots, Drops & Wins, and All Games. That's it, and the only extra help is available in the form of the search bar.

Trying to use the search tool nearly got me chewing my desk. Soon I realised that each time I typed in a letter, the site would actively start going through all of the 2,200 game titles containing that letter. And, the same tedious automated search would begin again by me adding another letter after the first one. No wonder everything else on the site stopped working.

Anyhow, let's get back to the games. BetGrouse's game portfolio contains mostly slots, but there are also table games, scratch cards, virtual sports, live dealer games, and progressive jackpots scattered around. Neither live dealer games nor table games have their own category on the desktop, meaning you can only find them via the dreadful search tool. If you happen to play on mobile, the categories show up as normal.

At BetGrouse, you can chase the legendary Mega Moolah jackpot, or take a step into the mythical worlds with Divine Fortune and Mercy of Gods.

Desktop game information

• Games: 2200
• Slots: 2000
• Table games: 30
• Jackpot games: 50

BetGrouse has a surprisingly decent collection of live casino games. Unfortunately, for reasons that are lost to me, BetGrouse does not promote these games in any way. If you're in luck, you might spot a few of them hiding with the rest of the games, but I wouldn't count on that.

To be able to understand the size of the live dealer game selection, I had to spend a long while with the search tool. Not all live games contain the word "live" in their titles which made digging them up even harder. Later on I found out that the live games and table games do have their own categories, but these are only visible on mobile.

Alongside with Evolution, the live games here are developed by Microgaming, StakeLogic, and Skywind. As expected, most of the live games cover basic table games such as Blackjack and Roulette. The range also holds game shows such as Dream Catcher, Monopoly LIVE, and Gonzo's Treasure Hunt.

Live game information

• Total number of live casino games: 145

BetGrouse, like most modern-day online casinos, doesn't offer a downloadable BetGrouse app. The website is, at least on paper, optimised for mobile devices and you can access BetGrouse's mobile site directly on your mobile browser.

BetGrouse runs pretty same on mobile as it does on desktop. The search tool is still more of a nuisance than a help, but the games load and open more or less without complaints.

One of the best and biggest differences compared with the desktop version is, that on mobile you can actually get the live games and table games categorised under their own tabs.

BetGrouse supports various payment methods from which UK players may take their pick. The minimum deposit here is £10 but, keep in mind that if you want to claim the welcome bonus, your first deposit needs to be £20 or more.

The minimum withdrawal limit is also £10.

Aspire Global's casinos are further known to still charge fees on money transfers, and this is the case with BetGrouse, too. The deposits will be charged a 2.5% fee, and the site will charge a small fee on withdrawals as well.

Deposit methods at Betgrouse

Withdrawal methods at Betgrouse

Betgrouse Casino Withdrawal times

• Mastercard: 0-6 working days
• Visa: 0-6 working days
• Skrill: 0-2 working days
• PayPal: 0-2 working days
• MuchBetter: 0-2 working days
• Trustly: 0-4 working days
• AstroPay: 1-3 working days
• Bank transfer: 2-6 working days

All Aspire Global-powered casinos emphasise their 'C.A.R.E.' approach, which stands for Customers Are Really Everything. However, this doesn't mean that customer support would be available 24/7. Instead, support agents start their day at 7 a.m. and close the service windows at 11 p.m.

Even if the live support agents have left the desks, you can still contact support by filling out a contact form or emailing them directly to [email protected].

BetGrouse offers an additional way to get quick solutions and answers, which is their FAQ page. The FAQ can be enough with general-type questions and issues, but if your matter is more personal and needs to be addressed urgently, I recommend trying the live chat.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌
  

BetGrouse is obliged to know who you are and verify that you're of legal age to gamble. Before you can fully access the games and withdraw, BetGrouse will prompt you to submit some documents. These can contain (but are not limited to):

• Proof of ID
• Proof of address
• Proof of payment method

You may upload the documents by opening your player account and navigating to 'Document upload'. For the proof of ID, BetGrouse recommends a driving license, and to prove your address the best document would be a bank statement.

When you upload documents, please make sure that all four corners are visible, and that the document is sharp. The proof of residence must show an issue date that's within the past three months.

BetGrouse is a safe and legit online casino which is owned by Sartesu and licensed by the UK Gambling Commission. The casino site utilises the latest 128-bit SSL encryption technology to make sure that all sensitive data is transferred securely.

To further build a safe gambling venue, BetGrouse is committed to responsible gambling and takes the issue seriously. Encouraging responsible gaming, BetGrouse offers multiple tools when you sign up to the casino. You can:

• Set a session reminder
• Set deposit limits
• Set loss limits
• Set a cool-off period
• Self-exclude

When I register an account with a new casino, I usually just set up the deposit limit right away. As I know it's there and active, it is an effective way to keep gambling within healthy limits. This is what I usually recommend to others to do as well because setting this limit is so easy and usually offered right after I first log in to the casino.