Bingo Besties casino review (UK)

There's never a dull moment at Bingo Besties! Join the fun today and claim your special bonus with a minimum of £10 deposit:

• Claim 2,500 Bingo Tickets + 25 Bonus Spins when using promo code BINGO25

Signing up only takes two minutes. Follow the below simple steps:

1. Sign up for a Bingo Besties Casino account
2. Verify your account by email
3. Make a minimum deposit of £10 using the promo code BINGO25
4. Your welcome bonus will be credited to your account
5. Once £5 of your deposit is played, your bonus spins are credited

Once I had completed my deposit of £40, I claimed the welcome bonus of 2,500 bingo tickets and 25 Bonus Spins. There are no wagering requirements attached to this offer but any wins from the spins are capped at £2.50. I couldn't foresee much hope of a big win.

The 2,500 bingo tickets are split across the ‘Street Party' and ‘Kaching' bingo rooms with 100 to be used in the former. The tickets are valued at £0.50 each which is good value for an offer that can be claimed on a £10 deposit. The only set back is that these games take place once a day so you have to wait until the game commences before you can use your bingo tickets. Good thing the bingo tickets are valid for 30 days I guess.

The welcome tickets are stored in a ‘Games Vouches' section located on the top right of the home page. This is where the spins are also stored. However, you need to wager at least £5 on bingo before you can use the 25 Bonus Spins.

Beyond the welcome bonus, Bingo Besties has a generous daily offer. This changes every day so make sure you jump over to the site and see what today's offer is.

Significant terms and conditions 

• New UK players only, 18+.
• A minimum deposit of £10 applies.
• Bonus spins are valid for seven days.
• Bonus Spins winnings capped at £2.50.

Please gamble responsibly.

Extra and no deposit spins at bingo besties

You also receive 25 bonus spins on a pre-selected game, in addition to your 2,500 bingo tickets. Any winnings generated from these spins are capped at £2.50.

VIP / Special promotions - Get gifts!

There are top perks and rewards, including VIP gifts and cashback for you to claim when you join the VIP program.

There are 12 exciting VIP levels for members to move between by earning points playing real money games.

There are over 500 games which are quite respectable for a bingo site. It's not an impressive number but Bingo Besties hosts games from some of the top gaming providers such as NetEnt, IGT and Williams, so there are plenty of quality game titles available.

Casino games are broken down into ‘Hot Games', ‘Daily Jackpots', ‘Slots' and ‘Scratch Cards'. The slot games are only displayed with eight slots on a page and there are thirteen pages of games to click through. It was tedious to look for a game that tickled my interest. There is a search field but no ability to search by theme or game provider.

Annoyingly, the slots opened up in a new (and smaller) window. I later discovered that this is because the games are mobile compatible first.

If you are after bingo games, you can enjoy 75-ball bingo and 90-ball bingo. The games are split over a variety of rooms, with four open at one time. The bingo games are well organised by ‘Guaranteed Jackpots', ‘Mystery Jackpots', ‘Ace Club' and ‘Free' games with big cash prizes. Each bingo room displays the entry fee, number of players and how many balls the game has.

The bingo set up itself was easy to follow and there was even a chat feature so I could enjoy some bingo banter while I waited for the balls to drop. One-third of my screen was taken up with slot games which made it a little cluttered. I did click on one but my screen size wasn't appropriate for simultaneous bingo and slot play. I hit a couple of small wins which was enough for me to leave the bingo room with a profit.

I was ready to use my welcome bingo tickets so I came back to the Street Party bingo room just before the game kicked off. I had 12 tickets (the max per game) ready to use. I was up against another 484 bingo players, all gunning for the £250 jackpot prize.

Desktop game information 

• Games: 517
• Slots: 517
• Table games: 12
• Jackpot games: 3

Being a bit more bingo-focused site, unfortunately there are currently no live dealer games on offer.

Live game information 

• Total number of live casino games: -

You can enjoy playing on the go, whenever and wherever you are. Their site's mobile version can be accessed from any web browser regardless of the operating system.

The mobile site was far superior to the desktop version. The site has been constructed with mobile-first in mind, this is probably why I experienced a few technical hiccups on the desktop site.

Bingo Besties mobile site runs in instant-play mode, without any need for you to download any bulky mobile casino apps.

The mobile layout is attractive and the navigation was effortless. A push notification even suggests slot games for you, this was a nice touch.

The mobile homepage leads with bingo using a tab to switch between bingo and slots. The games page uses a scroll down rather than individual pages like the desktop site (thank goodness). The deposit button, support options and drop-down menu were all visible for a smooth sailing experience.

I spun the reels on the Immortal Romance slot, which looked great on my phone. The load times were very respectable and the game size on mobile looked good in both landscape and portrait.

Overall, the site is smooth, fast and responsive. You can enjoy all the perks of the desktop version, including promotions and bonus offers.

Bingo Besties supports a variety of deposit methods for their customers. You can use the following:

• Debit Cards
• EWallets
• Prepaid Vouchers

I originally had a few browser issues with the deposit form but once I switched to Chrome it worked fine. The number of payment options is limited but there is still a choice of debit cards, PayPal and Paysafecard.

I selected the payment method and filled in my banking details, but I could not complete the transaction because the final deposit button didn't display on the screen. I had to plug in a larger screen so I could see the deposit button and complete the transaction. It seemed like a great effort to deposit in the end.

Making a withdrawal was only slightly less confusing as the withdrawal area is a little more hidden to my liking. Once I did find it I typed in how much I wanted to withdraw and hit the withdraw button. My withdrawal was automatically sent back to the debit card I used to deposit due to anti-money-laundering rules. I received an email 24 hours later, explaining that my withdrawal had been processed. It took a further three days for the money to reach my Visa debit account.

Deposit methods at Bingo besties

Withdrawal methods at bingo besties

bingo besties Withdrawal times 

• Mastercard: 3-5 working days
• Visa: 4-7 working days
• Wire transfer: 7-10 working days
• NETELLER: 4-7 working days
• PayPal: 3-5 working days
• Maestro: 3-5 working days

Bingo Besties customer support team is available seven days a week. If you don't find answers to your questions under the FAQ page, you can contact them via one of the below methods:

• Phone: 0808 018 3307
• Email: By filling out a contact form

I reached out to support about an issue with the loading of the cashier page. A help tab sits on every page of the site, making it easy to locate the live chat. The live chat feature itself looked ugly and outdated to me. However, the support agent's response was timely and polite. I could not fault the helpfulness of the support staff but the live chat operation hours are almost shameful at just six hours per day, ending before peak playing time at 7 pm.

I couldn't find a dedicated support page but I did eventually find information on their email and phone number hidden within the document upload section. I would prefer to see a dedicated support page rather than needlessly click through various pages. The FAQs earned a few points thanks to the easy-to-follow presentation and comprehensive answers.

• Email support: ✅
• Live support: ✅
  
• Phone support: ✅

As a licensed operator, Bingo Besties are required by law to verify the age and identity of their players.

To fulfil the regulatory and legal obligations, you are requested to send in the following documents:

• Proof of ID (passport, driving license, ID card)
• Proof of address (utility bill, bank statement, official government letter)
• Proof of Payment Method

The document upload section was found on the ‘My Account' page. The page featured a simple file uploader for my documents.

There was little to no guidance on what documents are required to verify an account though. I went ahead and uploaded my passport which seemed to work fine, although I didn't receive any email confirming the verification.

As a responsible gaming company, Bingo Besties don't allow anyone under the age of 18 to play on the site.

They also understand that while most people play for entertainment, a small group of players can become obsessed with potential monetary gains the games offer.

The casino has created the below responsible gambling tools to help you stay in control:

• Deposit Limits
• Game Time Reminder
• Autoplay Limits
• Account Restrictions
• Take a Break
• Self-Exclusion

If you require professional information, support or advice, they strongly recommend getting in touch with GamCare on 0808 8020 133.