Casino Casino review (UK)

Get started on the right foot, with Casino Casino's nifty welcome bonus.

As a special bonus for Bojoko users, you get free spins if you go to the casino from this page's buttons:

• 10 free spins on Eye of Atum

When it is time to make your first deposit,  you get the following:

• 100% match bonus up to £100

Getting started is easy-peasy. Follow the below steps:

• Sign up for a Casino Casino account
• Verify your account by email
• Make a minimum deposit of £10
• Your welcome offer will be credited to your account

Free spins are always a great way to start your journey on a casino. You don't need to deposit, so anything you get is free. The spins do have a wagering requirement and a £100 maximum withdrawal, but those are common terms for free bonuses.

The bonus offer comes with a 40x wagering requirement, which is a tad bigger than the industry standard of 35. This makes it a bit more difficult to cash out from your bonus, but it's not yet close to impossible.

Other than that, the bonus has no notable restricting terms, so there are no surprises waiting. I always like this in a bonus. Nothing takes away the fun faster than horrible terms and annoying little twists in the small print.

Significant terms and conditions (casino casino new player offer)

• New UK players only, 18+.
• A minimum deposit: £10.
• Max bet is £5 with bonus funds.
• Skrill and Neteller deposits are excluded from offer.
• Bonus is subject to a 40x wagering requirement.
• Maximum withdrawal from free bonuses: £100.

Please gamble responsibly.

There is a good selection of games at Casino Casino. From slots to table games to live casino, there is something for everyone here. They even have a lottery section where you get access to the Mega Millions lottery.

For those players who prefer to play games from a variety of software providers, Casino Casino might be the casino for you. They are home to more than 17 software developers, including the likes of NetEnt, Microgaming, ELK Studios, Blueprint Gaming, Barcrest, Nextgen Gaming, Scientific Games and Novomatic.

Amongst some of the most popular video slots on offer, there is Rainbow Riches, Elvis Lives, Riders of the Storm, Vikings Unleashed, Dragonfall and Leprechaun's Fortune. This is only a small taste of the games on offer. There are plenty more options, including Video Poker games, Tournament games and Lottery.

For those players who want to give the reels a break, there are plenty of table games on offer, including Blackjack, Roulette, Baccarat, Let It Ride and Fortune Pai Gow Poker.

Within the live lobby, there are variations of BlackJack and Roulette games but no information about them. If you want to know things like minimum and maximum bet, you'd need to go inside the game. Personally, I'm not interested in playing £25 BlackJack hands. I doubt I'd ever be that kind of high roller. Having game info on the Live Casino lobby would definitely help players make informed choices.

Desktop game information 

• Games: 1350
• Slots: 1225
• Table games: 43
• Jackpot games: 15

If there is one area Casino Casino truly excel in, it's their live casino section. Powered by Net Entertainment and Evolution Gaming, their live dealer section has been designed to offer an immersive gambling experience.

With the aid of cameras, professional dealers and sophisticated studios, you can enjoy a myriad of popular live dealer games, from the comfort of your home or smartphone.

You can find all popular classics including Live Blackjack, Live Roulette and Live Baccarat. However, you can also enjoy a range of Live Shows, including Dream Catcher, Monopoly Live, Deal or No Deal Live, Football Studio, Lightning Dice, Lightning Roulette and Super Sic Bo.

Live game information 

• Total number of live casino games: 75

Players who want access anytime and anywhere can relish in the fact that Casino Casino's website was created with a mobile-first approach. As a result, there are no mobile casino apps to download. The website is fully responsive and can adapt to smaller screens.

Whether you have an Android, iOS, Windows or Blackberry device, you can browse their website and enjoy numerous mobile casino games on the go.

Provided you have a stable internet connection; you can play several video slots, live dealer games and more.

Most importantly, you can make deposits and request withdrawals, get in touch with customer support and take advantage of bonuses and promotions.

The mobile experience is as underwhelming as the desktop site. I searched for Mega Moolah using the search bar and when I clicked on it I was presented with a black screen. Nothing else happened, even after I waited for around 30 seconds. I clicked the back button and went back to the homepage.

Book of Dead was on top as one of the popular games. I couldn't resist so I clicked that and the game loaded OK. I spent quite a bit of time here and even managed to enter the bonus spins round netting quite a nice win.

I wanted to check if any other games drew black screens but I all the games I clicked on, be it NetEnt or Play'n GO all loaded OK. I tried Mega Moolah one last time but nothing. I tried another Microgaming slot - Immortal Romance - and this had the same problem. So this seems to be an issue with Microgaming games on the Casino Casino mobile site.

Casino Casino accept a range of popular banking methods for your convenience. This minimum amount you can deposit at Casino Casino is £10. Their team also aims to fulfil all withdrawal requests within 24 hours.

There are no additional charges to making deposits of requesting withdrawals. You can use the following payment methods to play at Casino Casino:

• Debit Cards
• EWallets
• Prepaid Vouchers

I deposited £40 using my Visa Debit Card but I got a popup with an exclamation mark and then an error. I tried again, but the system sent me to the support section, so this is when I contacted support.

After my account was reactivated, I tried once again to deposit. I went ahead and inserted my payment details, the payment was authenticated and was finally ready to see what Casino Casino has to offer.

Withdrawing is very easy. Simply scroll to the bottom of the page and click on the withdraw link. Keep in mind there is a minimum withdrawal of £20, and you can only withdraw round figures (no pence).

Deposit methods (casino casino uk players)

Withdrawal methods (casino casino uk players)

casino casino Withdrawal times 

• Mastercard: 2-3 working days
• Visa: 2-3 working days
• Online bank transfer: 3-5 working days
• Skrill: 1-24 hours
• NETELLER: 1-24 hours
• Trustly: 1-24 hours
• PayPal: 1-24 hours

Casino Casino's customer support team is available seven days a week, from 7 a.m. to midnight. There are various ways for you to get in touch with them.

• Live Chat
• Phone: + 356 2034 1581
• Email: [email protected]
• Contact Form

Since I had trouble with my deposit and the error was somehow sending me to the support section I got in touch via live chat. I waited a few minutes and was connected to Abby. She was very helpful and went checking immediately.

Abby said that when I created my account there was a bug in the system. She said she would forward the case to the tech department and that they would be in touch by email. The next day I received an email letting me know I am now able to deposit.

I then replied asking what the reason for this was and after 2 days there was no forthcoming reply. I decided to send another email reminding them but there's been no communication back from them. Looks like my email was simply ignored even though by this time I was a depositing and playing customer.

• Email support: ✅
• Live support: ✅
  
• Phone support: ✅

When signing up for a CasinoCasino account, you'll be requested to confirm your identity. It is required that all players verify their account.

Whenever they are unable to verify this information electronically, you'll be requested to send in the following:

• Proof of ID (passport, driving license, ID card)
• Proof of address (utility bill, bank statement, official government letter)
• Proof of Payment Method

With a three-step signup process, it is super fast to register with Casino Casino. First up I inserted my email and chose a password. Then I provided my name, DOB and mobile phone. Finally, I entered my postcode and looked for my address. As soon as I clicked to complete registration I just had to agree to the casino's T&Cs, privacy policy and marketing preferences.

As soon as I created the account I was asked if I wanted to have a look at any bonuses I had available. I said yes and was sent to a section where the welcome bonus was waiting for me. Here I noticed a ‘verification' link on the side menu. I pressed it and it said my account wasn't verified. However, there was no information about how to do this.

Gambling online and offline can be fun, but for some players, it can lead to addictive behaviour. It is for this exact reason that Casino Casino has created tools and options that promote responsible gambling.

If you require to take advantage of these tools, visit the ‘My Account' section to make yourself aware of the following:

• Deposit Limits
• Time Limits on a daily basis
• Bet Limits
• Loss Limits
• Self-Exclusion

If you require further assistance, their support team is trained and educated to help you as a player.

However, if you need additional support, you can get in touch with GambleAware and Gamcare, who are professionally trained to help out problem gamblers.