Easy Slots casino review (UK)

When you deposit make sure to claim your chance to win up to 1,000% Match up Bonus, worth up to £1,000 by taking your spin on the Bonus Wheel!

In addition, if you return and 'reload' with a further £20 deposit, you will receive another spin on the wheel and another chance to win the main prize. This time, you are also guaranteed to win something on the wheel!

If you are looking for a straightforward, standard bonus like a deposit match, you won't find it at Easy Slots. Instead, when you sign up for a new Easy Slots account and deposit at least £10, you get the chance to spin the "Mega Wheel" for a chance to claim a random bonus reward.

Available prizes include various bonus matches ranging across 100%, 200%, 300%, 500%, and a massive 1,000% match on your first deposit. I got a 100% on my first deposit and some free spins on my second. However, be careful because you could land on the "UNLUCKY" section and get nothing.

The bonus T&Cs are confusing. For example, while the Mega Wheel is "free" to spin for new players, the T&Cs also say you may "pay a small amount to spin the Bonus Wheel." I also couldn't ignore the sky-high wagering requirements of 65x the bonus amount. Ouch!

Significant terms and conditions (easy slots welcome offer)

• 18+, New players only.
• £10 min fund.
• 65x bonus wagering requirements.
• Max bonus conversion to real funds equal to lifetime deposits (up to £250).

Please gamble responsibly.

Easy Slots offers a huge range of slot games to choose from! From the classic favourites such as Starburst and Gonzo's to the newest editions, brought to you by top providers such as Microgaming, NetEnt and Yggdrasil.

Being true to its name, Easy Slots offers more than 1,000 slots from leading software developers. While this is a slots-first experience, I also found a good selection of blackjack, roulette, and other classic and live-dealer table games. Bingo is also available on the site (not surprising from a site powered by Jumpman Gaming), with 12 rooms for 70, 80, and 90-ball games.

Thanks to its stripped back and clean UI, navigating the lobby to find games is easy. You can search by game categories or dive deeper into specific games or groups through the search function.

To start, I fired up Rainbow Riches Pick & Mix, one of the best titles in Barcrest's popular Irish-themed slots series. I soon played for one of the five bonus rounds and enjoyed how this slot blends classic elements with a modern twist. Next up, I spun the reels on Zulu Gold from ELK Studios, which is feature-packed like we expect from the developer. I even managed to trigger the Multiplier Free Drops to get free spins.

Finally, I wrapped up my slot session with Pragmatic's Mustang Gold. While this game has an unlimited free spins bonus, I was not lucky enough to trigger it. Still, I did pick up a few nice base game wins when the symbols went my way.

Desktop game information 

• Games 1200
• Slots 1000
• Table games 36
• Jackpot games 35

Fancy something apart from slots? At Easy Slots they've ensured to add some variety with the inclusion of some of the most popular table games in live dealer format.

Brought to you from renowned provider Pragmatic Play you can have a try at BlackJack, Roulette or even Croupiers.

Live game information 

• Total number of live casino games 7

Instead of developing a mobile app, Easy Slots has taken the route of fully optimizing its HTML5 website, making it responsive to mobile browsers. This means the Easy Slot site transitions seamlessly between desktop and mobile screens.

The clean and straightforward interface lends itself nicely to convenient mobile browsing. Not all 1,200 desktop games are available on mobile. Still, with a collection of more than 500 mobile games, including hundreds of slots, table games and bingo, you'll find everything you need to play Easy Slots on your Android, iOS or Windows Phone device.

There's not too much to write about the payment methods offered by Easy Slots Casino, as it offers a very basic selection of payment methods. I deposited with my Visa debit card and had no issues at all. But the withdrawal took six days to process (because of the five days it took to verify my account). Again, I found the entire process to be too long and not within the standard for UK online casinos.

On Easy Slots, you can also use PayPal Quick Registration. This way you only need your PayPal credentials and don't need to manually create a separate account on the casino.

Deposit methods at easy slots

Withdrawal methods at easy slots

easy slots Withdrawal times 

• Mastercard 3-5 working days
• Visa 3-5 working days
• PayPal 2-3 working days

Sadly, there's no better way to describe Easy Slots' customer support than a poor experience. Starting with the FAQ section, it does a decent job answering many common questions you may have. But if you still need assistance from a human agent, contacting the Easy Slots support team is…not so easy.

The support contact details are hidden deep in the FAQ sections, requiring you to drill down until you find the support email. Clicking on the "email us" button brings up an invalid email address. So you have to type in the correct email (which some players may not notice and hence not know their query didn't go through).

After finally sending my email, I received an automated reply telling me that I will receive a reply within three (yes, It's not a typo: 3) days! Beyond the unacceptably long response time, Easy Slots Casino doesn't offer any phone or live chat support. I felt the site's team didn't want to hear from me, which isn't really the best way to greet a newly-depositing customer.

• Email support: ✅
• Live support: ❌
  
• Phone support: ❌

As per UKGC requirements, I had to verify my account by sending personal documents (picture ID, proof of address, and payment method) before making a withdrawal from Easy Slots Casino. It would have been nice to receive a welcome email that explains the verification process (which I didn't receive), but that was only the first step in a lengthy verification process.

Easy Slots has a dedicated area to upload documents. I didn't have an issue uploading a utility bill and photo of my debit card, but things got interesting when it came to a picture ID (I certainly wish they wouldn't have). For some reason, you cannot upload your ID through the Easy Slots desktop site (as I did with the other documents), but only through mobile. Possibly it has to do with Jumpman Gaming insisting on the ID being pictured and not scanned (other casinos do accept scanned photo IDs)?

But when I tried to take a picture of my passport and upload it, I kept receiving error messages about the image being too blurry (erm…so possibly a scanned document would have been better after all?), glare on the image and just random 'unknown error' messages that prevented me from uploading my passport image.

With no live chat or phone support available, I eventually got frustrated and emailed support asking for help. Just to receive an automated reply saying (you guessed it...) that I'll receive a reply within three days. It took me a total of five days to verify my account, out of which three included waiting for the casino's support agents to get back to me. I found this process lengthy and frustrating.

Inline with assisting their players to play safely and responsibly Easy Slots offers multiple tools to keep your play enjoyable and safe:

• Deposit Limits
• Take a break
• Reality Checks
• Self-exclusion

Please always play responsibly.