HeySpin Casino Review (UK)

New players can benefit from a nice little welcome offer when they register for an account.

Sign up today and make a minimum deposit of £10 to claim:

• 100% match deposit bonus up to £25 + 25 bonus spins

Follow the below steps to get started:

1. Sign up for a HeySpin Casino account
2. Verify your account by email
3. Make a minimum deposit of £10 or more
4. Your welcome offer will be credited to your account

As soon as my £20 deposit went through I noticed my balance doubled to £40. There were the spins on Book of Dead ready to be played too! I didn't really go on to explore the casino, as those bonus rounds on Book of Dead are just too good to pass up.

However, this win together with the 100% match bonus and a 35x wagering requirement, make this bonus a pretty good one. You don't get a lot of bonus money, but the good wagering requirement means converting these bonuses is achievable.

Significant terms and conditions (HeySpin welcome offer)

• New UK players only, 18+.
• A minimum deposit of £10 applies.
• Bonus is subject to a 35x wagering requirement.
• Various game contributions apply.

Please gamble responsibly.

Extra and no deposit spins at heyspin

Besides the welcome offer, you also receive 25 extra spins on online slot game Book of Dead.

Any winnings generated from these spins are subject to a 35x wagering requirement.

VIP / Special promotions - heyspin vip club awaits

The HeySpin VIP Club was designed with the aim of rewarding players for their loyalty. Players are automatically enrolled into the loyalty program.

In total, there are seven VIP levels for players to climb and move between. The more you play real money games, the more points you'll get.

Here are some of the perks and benefits awaiting you:

• Birthday Bonus and Sunday Spins
• Higher deposit and cash out limits
• Personal account manager
• Monthly cashback

There are more than 1,200 casino games available at your fingertips. You can try your hand at games, such as online slots, card and table games as well as jackpots amongst others.

HeySpin has everything you would ever want from a casino. There are plenty of slots to keep you going as well as a good selection of Live Casino.

You can find games by the likes of Netent, Microgaming, Quickspin, Booming Games, Pragmatic Play and Evolution Gaming amongst many others. With big names like these on board, you can be sure that the quality of games is also high.

Jackpot fans can try their hand at several titles, and alternatively, you can avail yourself of various RNG table games.

I started playing Wolf Riches forever chasing either the free spins round or the jackpot round neither of them made an appearance. I did get a few good wins but I wanted to feel the rush of the jackpot round which always results in some amazing wins.

Next up, I went chasing the free spins round on Book of Dead. I came extremely close a few times but after another close call, I gave up and went chasing wins on Live Lightning Roulette.

Desktop game information

• Games 1200
• Slots 1100
• Table games 130
• Jackpot games 10

Players looking to enjoy table games in an authentic casino setting are in luck. HeySpin's live dealer section is brimming by top player favourites, including table game classics and modern titles.

You can enjoy games such as Live Blackjack, Live Roulette, Live Baccarat, Lightning Roulette and Dream Catcher.

Just as you would expect, you can chat with other players as well as the croupier as you play along.

Live game information

• Total number of live casino games 40

If you fancy playing on the go, you'll be pleased to learn that HeySpin Casino is available anytime and anywhere. You only need a stable internet connection to get connected to the site.

Without any mobile casino apps to download, you only need to navigate to the site, to pick up where you left off.

The site works seamlessly across a range of operating devices, so you can simply log into your account to start playing games.

I accessed HeySpin via the Chrome browser on my iOS device. I previously found that casinos operated by Aspire tend to log me out of the session quite frequently when I'm on mobile. Luckily this doesn't seem to be the case at HeySpin.

I played quite a few rounds of Reactoonz 2, then I went back to the Lobby to try out another few rounds of Live Lightning Roulette. Finally, I played a few rounds of Book of Dead and Wolf Riches. All this going to and fro was done in one session and I didn't suffer any logouts.

The main issue I have is that the mobile version is not as fast as the desktop version. The search button froze for a few seconds and games seems to take longer to load. But other than that, there aren't any further complaints.

You can fuel up your HeySpin bankroll via a number of payment methods:

• Debit Cards
• EWallets
• Prepaid Vouchers

The deposit process at HeySpin is incredibly user-friendly. Apart from using a debit card or a PaySafeCard, you can even use PayPal. I deposited £20 using a debit card and it was here where I noticed a 2.5% fee charged with every deposit. This is the norm with casinos powered by Aspire and I know a similar fee will be waiting for me when I come to withdraw.

Indeed the fee was there when I came to withdraw. I first had to cancel any bonuses I had and then I was able to withdraw. There was a fee of £1 on my £20 withdrawal. I sent in my request and within a few hours, it was processed with the money eventually hitting my account 3 days later. Not the fastest, but I did use a fairly slow method.

Deposit methods at heyspin

Withdrawal methods at heyspin

heyspin Withdrawal times

• Mastercard 0-4 working days
• Visa 0-4 working days
• Online bank transfer 2-5 working days
• Trustly 0-1 working days
• PayPal 0-2 working days

HeySpin Casino believes in ‘C.A.R.E' – Customers are Really Everything. This is why they have a team of professional customer support agents ready to answer your questions between 7 a.m. and 11 p.m. daily.

You can get in touch as follows:

• Live Chat
• By Email: By filling out a contact form

The chat button found on the top right of the page wasn't working for me. So I had to access the support area by clicking the Help section found on the top left menu.

Here I also found an extensive list of FAQs and I was also able to launch the chat area by clicking on the ‘contact us' link and then on ‘live chat.'

Within the chat window, there is also the possibility to upload documents, which is nice. This is much more secure option than using regular email. Though, there is a secure document uploader in you account settings as well.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

HeySpin is obliged to know their customers due to UK regulations. When information cannot be verified automatically, HeySpin would require players to submit proof of their identity:

• Proof of ID (passport, driving license, ID card)
• Proof of address (utility bill, bank statement, official government letter)
• Proof of Payment Method

Documents are uploaded directly via HeySpin's secure Document Uploader.

A simple two-step process is in place to create your account. Once this is done you are also invited to set up deposit limits and reality checks. At the same time, an email will be sent to your registered email outlining account information.

HeySpin is committed to supporting a Responsible Gaming environment. They take responsible gaming very seriously and are dedicated to supporting their players who might be vulnerable to problem gaming.

To ensure you have enjoyable gaming experience and to help you stay in control, HeySpin has created the following tools to help you gamble responsibly:

• Deposit Limits
• Time Out Period
• Self-Exclusion
• Reality Checks

It's recommended to utilize blocking tools, such as Net Nanny, Gamlock and Betfilter to stop you accessing gaming sites.

If you require further assistance, please get in touch with HeySpin Casino's customer support team, which will be able to connect you with relevant charities and organisations.