Jackpot Mobile Casino Review UK

Jackpot Mobile Casino boasts a diverse array of game developers, leading me to assume that the casino would offer at least a thousand games. I was somewhat surprised to find that the total count was around 740.

The selection focuses on slot games, so no surprises there. Slots are accompanied by table games, live dealer rooms, and instant win games.

The game lobby is straightforward; titles can be browsed by categories or searched by name or developer. I found the search field somewhat poorly optimised, as it initiated a search every time I entered even a single character. This might be cumbersome on slower connections.

Jackpot games don't have a dedicated category, making it significantly more challenging to find them. I tried searching for popular titles from Mega Moolah to Mega Fortune, but none of them surfaced. Instead, I only found a handful of medium-sized jackpots such as Mercy of Gods, and games with fixed jackpots like Sisters of Oz Jackpots.

Regarding table games, there's not much to report. There are only a few, and they're mainly roulette and blackjack tables.

However, the Instant Win category revealed interesting titles, such as Pragmatic Play's Spaceman and 1x2gaming's Maverick X. Both of these are popular crash games where the goal is to try and cash out before the game randomly ends. If you're not familiar with crash games, check out our article on crash gambling.

I have to admit that I was mildly disappointed with Jackpot Mobile Casino's game selection. While the site is well-suited for playing slots, there are relatively few options for other games, and significant jackpots are nowhere to be found. Considering the number of game developers, I expected much more from this casino.

Desktop game information 

• Games: 740
• Slots: 680
• Table games: 20
• Jackpot games: 15

I was genuinely disappointed with Jackpot Mobile Casino's live dealer games. There are only slightly over a dozen titles from Ezugi and Pragmatic Play, and the lobby looks uninspiring.

At least, there's Speed Baccarat and a couple of game shows, with Boom City likely being the most interesting as it offers the chance to win up to 20,000 times your stake.

For a better live game experience, I suggest browsing our best UK live casinos.

Live game information 

• Total number of live casino games: 15

I wouldn't say it was surprising to find out that a site called Jackpot Mobile Casino operates excellently on mobiles and tablets. There's no need to install an app since the site is primarily optimised for the enjoyment and convenience of mobile users.

The only thing I didn't like was when after arriving to the site it immediately asked for permission to show me push notifications. While it's good that consent is sought rather than assumed, notifications are not my preference, thank you very much!

Using the casino on mobile is straightforward and easy. Personally, I feel that the casino looks and feels significantly better on a mobile device than on a computer - perhaps precisely because of the optimisation.

Jackpot Mobile Casino supports most UK-issued bank cards and a few e-wallets among its payment options. The minimum deposit and withdrawal is £10. All transactions are free, except for withdrawals under £30, for which the casino charges a £1.5 processing fee.

The casino's finance department aims to process all withdrawal requests within 48 hours. Compared to other casinos, this is a slightly longer timeframe, as many casinos strive to complete the process within 24 hours.

Jackpot Mobile Casino is only one of many online casinos that accept Visa. See the comprehensive list of Visa casinos if you prefer this payment method above anything else.

• Minimum deposit: £10
• Maximum deposit: ➖
• Top-up account free of charge: ✅
• Minimum withdrawal: £10
• Maximum withdrawal: £10,000
• Withdrawal free of charge: ✅ (withdrawals under £30 are subject to a processing fee of £1.50)
• Pay by mobile bill: ➖

Deposit methods

Withdrawal methods

Jackpot Mobile Casino Withdrawal times 

Betarno Casino aims to handle all withdrawal requests within 48 hours. The actual time depends also on the chosen method. See below the average time to receive your funds. 

• Mastercard: 1-5 working days
• Visa: 1-5 working days
• Wire transfer: 1-5 working days
• PayPal: 1-2 working days
• Trustly: 1-2 working days
• MuchBetter: 1-2 working days

Jackpot Mobile Casino's customer support is available daily via email, live chat, and phone. Customer support opens every morning at eight o'clock and provides support until midnight. In addition, the site has a contact form and a FAQ page. 

Email: [email protected]
Phone: 020 3478 1906

I found the FAQ page to be quite good and answering the usual questions about account details, banking, and game fairness. If the FAQ isn't providing the answers needed, the next step is naturally contacting the support directly.

When I start the live chat, I'm greeted by a bot asking what I need help with. I get that using a bot can make things easier for the support team, but honestly, I just want to chat with a real person at this point. So, the bot feels more annoying than helpful.

You can request a real customer service representative from the bot. In my case, this took a few minutes, but I got answers to my questions right after confirming my name and email. No complaints here, customer service on Jackpot Mobile Casino works well - though it would be nice if they'd offer it around the clock.

• Email support: ✅
• Live support: ✅
  
• Phone support: ✅
  

Jackpot Mobile Casino conducts electronic verification for all registered users. If the verification is successful, you can log in to the casino. If it fails, the casino will notify you through a notification and instruct you to contact customer service.

For most players, electronic verification is sufficient, and additional documents are only needed later on. However, I recommend uploading ID documents and other required files to the casino as soon as possible. This way, you can avoid potential delays in the processing of withdrawals.

It can take up to 3-5 working days for the documents to be approved. You'll be notified via email once the process is completed.

The documents you'll be needing are:

• Proof of ID (passport, driving license, government-issued ID card)
• Proof of address (utility bill, bank statement
• Proof of payment (photos of your card, or a screenshot of your e-wallet)
• Source of funds

You can upload the documents by logging in and opening your account page. There's a section where you can choose files to upload. Additionally, you can send the documents via email or live chat, but I always prefer the uploader page.

Jackpot Mobile Casino prioritises transparency and player safety through its robust licensing and regulatory measures. The casino operates under the oversight of the UK Gambling Commission which ensures a fair and secure gaming environment for players.

The casino is also serious about preventing underage gambling. Each player is required to prove their ID and age and, if this can't be verified, the player gets blocked from logging in.

It's also important for you to be in control of your gaming. You can set deposit limits to manage how much you spend. In addition, if you ever need a break, I recommend using the possibility of setting a cool-off period. The cool-off lets you step away for a while and, when the period ends, you're again welcome to the casino.

You may also choose to self-exclude. By choosing this, you can set a period from 6 months up to 5 years when you can't log in to your player account.

I heartily recommend setting up at least the deposit limit. It can be done in a matter of seconds, and I've found it to be an effective way to keep tabs on my spending.

Jackpot Mobile Casino is owned by Grace Media Ltd. Grace Media is known for operating a number of reputable UK online casinos.

Jackpot Mobile Casino is a legit casino site with a licence obtained from the UK Gambling Commission.