Jackpot Village casino review (UK)

You are welcome to join a life of luxury and grab yourself a welcome gift when you sign up and make your first deposit at Jackpot Village.

Make a minimum deposit of £20 to claim the following:

• 1st deposit: 200 bonus spins on Book of Dead

To claim the above welcome bonus, you need to follow the below steps:

• Sign up for a Jackpot Village Casino account
• Verify your account by email
• Make a deposit of £20 to claim your 1st deposit
• Your welcome bonus will be credited to your account

200 bonus spins is a nice touch, but there are two things that stand out. The first issue with this offer stands in its wagering. It has what is a relatively prohibitive wagering requirement of 40x the combined value of your inital cash deposit and bonus funds. It is a bit strange it done this way with bonus spins, but here we are. The inclusion of your cash deposit as part of the wagering requirements makes it immediately harder to access your winnings.

If that was not enough, the bonus spins are capped. They have a withdrawal limit of £20 per set, which isn't that much to be honest.

The bonus starts off fine, but every turn it takes is a wrong one. At least you can forfeit it at any point.

Significant terms and conditions (jackpot village new player offer)

• New UK players only, 18+.
• A minimum deposit of £20 applies.
• A maximum bonus bet of £5 applies.
• Bonus is subject to a 40x wagering requirement for the inital deposit and bonus sum.
• Bonus spins are capped at £20 per set.
• Games contribute differently towards wagering requirements.

Please gamble responsibly.

Extra and no deposit spins at jackpot village

When you do make your first deposit, you get 200 spins on Book of Dead. These spins require a deposit of at least £20.

Winnings generated from bonus spins are converted into bonus funds. Bonus funds are subject to a 40x wagering requirement for the initial deposit and bonus sum. Winnings from bonus spins are capped at £20.

With over 2,000 casino games available in abundance for both mobile and desktop players, Jackpot Village is the ideal playground for players who want access to a massive range of games by various software providers.

You can find games by NetEnt, Microgaming, Play ‘n Go and plenty more on the website. Their extensive gaming collection extends to slot games, table games, poker games and live dealer games.

You can access the games' library simply by scrolling beneath the fold on the homepage, where you'll see a horizontal menu of available verticals sitting just beneath a selection of your recently played titles.

Beneath this menu, you'll be able to select precisely how you want the full list of games to be presented, while there's also a handy search bar that allows you to enter specific titles directly.

Additionally, I love the fact that there are more than 80 progressive jackpot games, including Microgaming's Fortuinium Gold Mega Moolah. This type of game regularly offers huge seven-figure prize funds, and creates genuine diversity and appeal for high-rollers.

The depth of the games' library is also helped by the sheer number of software developers represented, including some lesser-known brands like PG Soft, Green Jade and NoLimit City.

If you fancy a break from the reels, you can avail yourself of the bountiful table game section, featuring games, such as Blackjack, Roulette, Baccarat, Casino Hold'em, Jacks or Better and many more.

You can also find a range of video poker games and online scratchcards. Remember, you can try all of these games in demo mode, before playing with real money.

Desktop game information

• Games: 2400
• Slots: 2150
• Table games: 70
• Jackpot games: 100

If you want to kick your online gambling experience up a notch, you can head to the Live Casino section, which is brimming with top titles, by the likes of Pragmatic Play and Evolution Gaming.

You can find all classic player favourites, such as Live Blackjack, Live Roulette, Live Caribbean Stud Poker and Live Baccarat.

On top of these games, there are also modern titles, such as Dream Catcher, Three Card Poker, Ultimate Texas Hold'em, Casino Hold'em, Monopoly Live, Super Sic Bo, Football Studio and Deal or No Deal Live.

All of these games are presented and fronted by professionally-trained dealers and croupiers. You can chat with them as well as other players via the chat room for a completely immersive experience.

Live game information

• Total number of live casino games: 80

Jackpot Village wants players to have accessibility to their favourite games, whenever and wherever they are. This means that you are no longer confined to sitting at your desktop in a stuffy room.

Instead, you can enjoy gambling and playing games on the go, without having to download any mobile casino apps.

All of the games on offer can fully adapt to smaller screens without compromising on quality or playability. Slots fill out your screen and buttons are much bigger so you can play with ease.

Through the Safari browser, you can access the mobile site in either landscape or portrait mode, although the layout is slightly different to the desktop alternative. The live dealer shortcut is now available in a pop-up menu at the bottom of the screen, for example, while you have to scroll down to the bottom of the homepage to find the search filters and available verticals.

This can make it slightly harder to search for games, while you should note that the mobile library is a hair smaller than the desktop alternative.

However, the load times are arguably a little quicker when using a mobile browser, with Book of Dead and Gonzo's Question opening in around five seconds on average. These games are also accessible in portrait and landscape mode, so you can switch between different titles and the lobby without having to change your grip.

Jackpot Village accepts a wide array of payment methods for both deposits and withdrawals. The minimum deposit and withdrawal amount is that of £20. You can use the below banking methods:

• Debit Cards
• EWallets
• Prepaid Vouchers

The range of payment methods available at Jackpot Village will vary from one region to another, with the popular e-wallets Skrill and Neteller available in some instances.

When it comes to withdrawing money from your account, you'll have to utilise a payment method that has been previously used to process a deposit. This is according to strict anti-money laundering laws, and in my case, I made my first withdrawal of £20 through the registered Visa Debit card.

From the moment it was requested, it took a little over 24 hours for the funds to land in my bank account, which was relatively impressive given that it was initially processed during a Sunday.

This means that it took less than a day for the transaction to be processed internally, while I was also able to track the progress of the payment in real-time through the ‘pending' and ‘accepted' withdrawal icons on my account page. This is a nice touch, and one that lets you instantly know the status of your withdrawals.

Deposit methods (Jackpot Village)

Withdrawal methods (Jackpot village)

jackpot village Withdrawal times

• Mastercard 1-2 working days
• Visa 1-2 working days
• Wire transfer 1-3 working days
• Skrill 1-3 hours
• NETELLER 1-3 hours

Jackpot Village customer support team is available around the clock, 24 hours a day, seven days a week, via one of the below methods:

• Live Chat
• Email: [email protected]

It is important to note that you will need to send the message from the email address that's registered to your Jackpot Village account, otherwise the site won't be able to respond to the query at all.

Disappointingly, there's no single FAQ page available at Jackpot Village, and this makes it unnecessarily hard to seek out basic answers and resolutions to the most common issues.

So, although there are different pockets of information located towards the bottom of the page (pertaining to things such as the site's T&Cs and theoretical RTP rate for each available game), there's a significant void from the perspective of accessible customer service.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

Jackpot Village is obliged by law to verify the age and identity of all players who sign up and play with real money at our casino.

Whenever they are unable to verify this information automatically, you'll be requested to send in the following:

• Proof of ID (passport, driving license, ID card)
• Proof of address (utility bill, bank statement, official government letter)
• Proof of Payment Method

Jackpot Village uses automatic verification systems, and if your identity has been successfully verified you'll be able to start playing immediately.

However, if there is an issue with this process, an agent will immediately contact you by email and ask you to send over a photograph of your passport or driver's license, proof of address (which must be dated within the last three months) and a copy of your preferred payment method.

The four corners of each document must be clearly visible in the photos, while you'll have to send these to [email protected] rather than uploading them directly to your account (there's currently no facility to do this).

Your identity should be fully verified within 72 hours of this information being supplied, but you won't be able to make your first deposit or play before this has been confirmed.

Jackpot Village values their players and want them to keep enjoying gambling responsibly.

It is their mission to provide players with an entertaining experience. However, some players are prone to problem gambling.

If you feel you are losing control over your gambling or spending, you can avail yourself of the below options:

• Deposit Limits
• Game Time Reminder
• Account Closure
• Time-Out
• Access to Account History
• Self-Exclusion

If you require professional help and assistance, you can get in touch with organisations, such as BeGambleAware and Gamblers Anonymous.

These organisations can provide better help and assistance to players who are subject to problem gambling.