Moon Games casino review (UK)

There is an exciting offer awaiting all new sign-ups. Register for an account and make a minimum deposit of £10 to claim the following offer:

• Spin the wheel and win up to 500 bonus spins

Getting started only takes a couple of minutes. Follow the simple steps below:

1. Sign up for a Moon Games Casino account
2. Verify your account by email
3. Make a minimum deposit of £10
4. Your welcome offer will be credited to your account

I have always been a bit wary of random bonuses. They have the potential of being big, but also can leave you disappointed, and that is not something you want as the first thing on a new casino. Nothing takes the wind out of your sails better than disappointment.

That being said, this bonus offer also comes with a 35x wagering requirement, which is very difficult to fulfil. And added to that is a £100 + initial bonus withdrawal cap, which is enough to spoil any mood.

The best thing about this bonus is that it is forfeitable, so you can take and discard it should you win anything with your real money.

Funds won from a game's bonus can be transferred to real cash up to the value of £100, plus the initial bonus amount granted

Significant terms and conditions

• New players only. 18+.
• Valid until further notice
• Min dep £10.
• 1 wheel spin.
• Prizes and odds vary & include free spins (FS), Games bonuses (GB) and Coins.
• FS wins granted in GB over 4 days & valid for 3 days.
• GB valid on selected games only.
• WR: 35x Game bonus.
• GB wins cap: £100 + initial bonus.
• UK: deposit balance can be withdrawn at any time.
• Country restrictions apply.

Please gamble responsibly.

Moon Games Casino currently has more than 250 gaming options covering mainly slots and Slingos.

You will find a decent selection of slots. Unfortunately, I couldn't find some of my favourites offered by providers such as Push Gaming and Yggdrasil. But if you're a fan of NetEnt then you will find something to tickle your fancy here.

I went looking through the site to see if something would catch my eye. On the plus side, the site is very easy to navigate. All games are categorised according to what's trending, new games, daily jackpots etc.

I had a few Microgaming games in mind that I fancied playing. Rather than going through the whole catalogue, I searched for them. But the search bar wouldn't work. I went through the trending slots and settled on Stampede (Super Jackpot) by Eyecon.

Stampede, as well as the other games I played loaded up fairly quickly and without any notable hiccups. All in all, a good experience there.

All in all, there are good games available, but the library is limited. For some players, this is a plus. It's easier to pick a game when you don't have thousands of options. A small, cosy casino might feel more relaxing, but that is up to your personal preferences.

Desktop game information

• Games: 275
• Slots: 260
• Table games: 0
• Jackpot games: 30

There are currently no live dealer games available at Moon Games.

Live game information

• Total number of live casino games: 0

Moon Games have built their site using HTML5 technology to ensure that players can access the site, regardless of the device they are using.

The site is thus fully responsive and works seamlessly on small screens, such as of smartphones or tablets.

Whether you own an iOS, Android or Windows phone, you can access more than 600 mobile casino games anytime and anywhere.

Spin to win the best online slots in the UK from all your Android and iOS devices! You can also download the Moon Games app for iPhone and iPad for free!

Moon Games accepts most payment methods, including PayPal, Visa debit card, Mastercard, and Apple Pay.

Click on ‘Deposit' found in the top middle of the casino and the cashier will pop up. If you have any problems with a deposit, you will also notice there is a helpline within the cashier popup.

I entered my Debit Card details and this was added as a payment method. On the next page, I was able to input how much I wanted to deposit. In this case, it was £40. Here I also got the chance to choose whether I wanted a straight deposit or one with a bonus.

Withdrawing can be a bit more straightforward. On desktop, I needed to click on the green deposit button to launch the cashier. I then needed to click the 3 dots on the left-hand side of the popup to open a side menu. Then, I clicked on more options.

Finally, I got to choose 'Withdrawal.' I went ahead and withdrew £20 after forfeiting my welcome bonus. After 4 days, I received an email letting me know my withdrawal was successful. Two days later the money was in my bank account.

Depositing methods

Withdrawal methods

Withdrawal times

• Mastercard 3-5 working days
• Visa 3-5 working days
• PayPal 2-5 working days

Moon Games customer support agents are ready to answer any questions and queries you might have. They can be contacted via one of the below methods:

• Phone: 0800-279-3222
• Email: [email protected]

I had a small issue with my bonus, so I called the 0800 number and within a few seconds, I was connected with Jessica. I explained my problem and she asked for the usual details. I gave her my account information and she explained that it takes a while for all the spins to appear in the voucher section. Quick and helpful.

I didn't manage to find any FAQs on the website, so if you do run into a problem, you will need to get in touch with support.

• Email support: ✅
• Live support: ❌
  
• Phone support: ✅
  

Moon Games promotes a safe gaming environment for all its customers.

In certain circumstances, you may be required to provide certain documents as part of their online fraud and money laundering prevention procedures.

You'll be requested to send in the following documents:

• Proof of ID (passport, driving license, ID card)
• Proof of address (utility bill, bank statement, official government letter)
• Proof of Payment Method

Creating an account with Moon Games is so easy. It's a quick four-step process starting with your name, date of birth and gender. Then you move on to providing your address.

Here Moon Games will notify you that they will run a check to make sure you listed the correct mailing address. This will also activate your account.

After that, you are invited to fill in your phone and email address. Finally, you'll need to choose a username and a password together with your profession. Your account will be verified there and then, and you will be able to deposit straight away.

Moon Games goes above and beyond to respect the highest standards of quality while offering a safer user experience that helps players play responsibly. It ensures fairness and integrity.

They want players to enjoy their products responsibly. If gambling stops being fun and entertaining, Moon Games recommends to players to use their responsible gambling tools to help curb off problem behaviours:

• Deposit Limits
• Account Closure
• Time-Out
• Self-Exclusion

There are many organisations that are ready to offer help and assistance to players who might be vulnerable to problem gambling.

Please get in touch with BeGambleAware, GamCare and Gamblers Anonymous to discuss your issues.