Mr Jack Vegas Casino review (UK)

Join the party at Mr Jack Vegas Casino. Sign up today and make a minimum deposit of £10 to claim the following bonus:

• 100% match bonus up to £50 + 30 bonus spins

Looking into the wagering requirements of the welcome bonus package I'd taken on, it stood at 50x for the 100% cash match bonus and any winnings from the bonus spins. I felt that the 50x requirements were far too high to deal with, so I forfeited the bonus to play with my real cash funds only. There is also the 3x withdrawal limit for bonus money and £20 limit for bonus spins that pushed me over the edge.

The 50x wagering requirement is a few steps above of what the industry standard of 30-40x generally is in comparison. This isn't the highest I've seen (the highest being 200x!) but it is definitely not the easiest to complete, either. So, make sure you've read the bonus T&Cs before taking up the offer.

Significant terms and conditions

• New UK players only, 18+.
• Bonus is subject to a 50x wagering requirement.
• Various games contribute differently towards playthroughs.
• Maximum withdrawal: 3x the initial bonus or £20 for bonus spins.
• Skrill deposits are exempt from this offer.

Please gamble responsibly.

Extra and no deposit spins

In addition to your welcome offer, you also get 30 bonus spins on online slot Starburst.

Bonus spins are valid for seven days from issue. Any winnings generated from the spins are converted into bonus funds, subject to a 50x wagering requirement. The maximum conversion is £20.

VIP / Special promotions

If you are loyal to the brand, you'll gain access to various perks, including special promotions, discounts and extra bonuses.

You earn one VIP point for every £16 wagered at the casino. The more points you earn by playing, the bigger the benefits and the rewards.

Here are some of the perks available:

• VIP Customer Support
• Personalised Gifts
• Anniversary and Birthday Bonus
• Personal Account Manager

One look at the game library should give you a solid idea of the quality of the games on offer. As previously mentioned, the games are powered by leading game developers, including NetEnt, Microgaming, Nextgen, Blueprint and ELK Studios to mention a few.

The games have been categorised to help you navigate through the numerous gaming options. Amongst some of the hottest slot games on offer, there is Book of Dead, Finn and the Swirly Spin, Rainbow Riches, Bonanza, Gonzo's Quest and Ice, Ice Yeti.

I was pretty impressed by the clean menu layout here and found it easy to locate the games I wanted to play each time. The added bonus of the search bar and game provider dropdown menu was nice to see too. Top marks there.

If you love the thrills of jackpot games, you'll find a mix of classic jackpot games and progressive titles, including Mega Moolah, Irish Luck, Temple of Iris and Chilli Gold.

For that authentic Vegas experience, the casino game section was created for you. You can play software versions of games, such as Blackjack, Roulette, Baccarat and Video Poker. You can find several variations of these games to keep the fun going.

Alternatively, you can also play Virtual Sports.

Both the slots and live casino games I tried out loaded and played without any issues. This fact, combined with the decent navigation made this an easy casino to play at. The only downside was the absence of a few big titles such as Immortal Romance and Book of Ra.

Desktop game information

• Games 1400
• Slots 1200
• Table games 50
• Jackpot games 20

Live Casino fans are in for a treat at Mr Jack Vegas Casino. With leading game provider, Evolution Gaming providing the games, you know that you'll find a massive collection of games, including classic titles and modern games.

Amongst some of the games on offer, there Live Blackjack, Live Roulette, Live Baccarat, Poker and Dream Catcher amongst many others.

All of these games are available around the clock, so you can play whenever you feel like it, without being constricted to opening times.

Live game information

• Total number of live casino games 65

Switching over to the mobile site from the desktop felt pretty effortless, even on my ageing Android device.

The navigation is still nice and clean with most settings contained within a hamburger menu on the top left corner of the screen. The bonus and real cash balances were clearly displayed, and the scrolling banner wasn't too intrusive at all. I especially liked the fact that a pop-up asked if I wanted to play for fun or for real each time I loaded a game. This helped avoid some common miss-taps on the smaller screen.

With the exception of the one game failing to load, the mobile experience at Mr Jack Vegas was pretty smooth all-round. This is certainly a site I could see myself playing at on the go.

Making a deposit was very simple thanks to the 1-page form on offer here. It took around 7 seconds before a message appeared to tell me that my deposit was successful. I also got a confirmation email with all the transaction details. Everything was nice and simple so far.

When it came to withdrawing my winnings, things were just as easy. The pain point here was the hefty 1% fee up to £3.00 that applies to all withdrawals and is deducted from your requested total.

Hitting ‘Withdraw' I got a pop-up saying that my withdrawal request had been sent. I was pretty amazed to get an email just 2 hours later to say that my withdrawal had been approved. This ranks as one of the fastest first withdrawal approval times I've ever seen at any online casino to date. Whatsmore, the funds hit my bank account instantly despite using a Mastercard Debit for this transaction.

This is lightning quick but comes at a cost thanks to that bloody annoying transaction fee!

Depositing methods

Withdrawal methods

Withdrawal times

• Mastercard 2-3 working days
• Visa 2-3 working days
• Wire transfer 3-5 working days
• PayPal 0-2 working days
• EcoPayz 0-2 working days
• MuchBetter 0-2 working days
• Astropay 0-2 working days

There were 2 options for me to reach out to the support team at Mr Jack Vegas. Clicking on the chat icon at the top of the screen gave me both a contact form to fill in and a button to kick off a new live chat.

I opted for the latter and was connected to a friendly support chat in less than 5 seconds after entering my full name and email address. He answered my question about my latest withdrawal without any fuss or need for further account info - all very impressive stuff.

I was also pleased to see a pretty reasonable attempt at an FAQs page on the site. It covered off most of the basics, but a few of the answers were a little on the short side for my liking. There wasn't that much info on account verification, but this was more than covered in the ‘Verify ID' tab of the cashier section.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

To fulfil their legal and regulatory obligations, Mr Jack Vegas Casino must verify players' identity and age, before they can withdraw funds from their account.

This process is in place to protect against money laundering but also to provide you with a level of protection.

You'll be requested to supply the below documentation:

• Proof of ID (passport, driving license, ID card)
• Proof of address (utility bill, bank statement, official government letter)
• Proof of Payment Method

The basics of account verification were covered on the FAQs page, but the real meat was in the ‘Verify ID' page under the cashier section. Here I found 4 boxes entitled Identity Card, Address, Payment and Other. Clicking on any of these gave me a short explanation of the documents the casino would accept as proof of that topic plus a secure place to upload them. This was a very clean way of doing things, and Mr Jack Vegas gets top marks for their clarity in this often confusing part of playing at a casino.

I was able to make a deposit and then withdraw my winnings without needing to provide any extra documentation. I'm certain that if I keep on playing here, then I'd need to fully verify my account sooner rather than later. I'd be confident in doing this thanks to the well-organised verify ID section here.

Mr Jack Vegas Casino is committed in safeguarding its player. It is important that you stay in control of your gambling and spending.

To stay in control over your gambling, you can opt in for the below services:

• Deposit Limits
• Reality Checks
• Time Out
• Self-Exclusion