PlayOJO Casino Review (UK)

New players at PlayOJO casino enjoy a very generous welcome offer: Up to 50 Wager-Free Spins on online slot Book of Dead.

Deposit £10 and you'll receive 50 wager-free spins

Follow these steps to claim the bonus:

1. Go to PlayOJO
2. Register for a new account
3. Make your first deposit
4. Enjoy your bonus spins without wagering requirements

Every time you play, you'll move between OJO Levels. Climb up between levels to receive better rewards. Every few levels, OJO treats you to a spin on The OJO Wheel too!

The OJO Wheel is a wheel of fortune-style game where you can win Extra Spin packages. You pick one out of 3 wheels, each with a different level of risk. The higher the risk, the bigger the Extra Spins package.

PlayOJO's welcome bonus is certainly unlike any other on the market and one that's both incredibly simple and arguably ideal for novice players!

So long as you deposit a minimum of £10 into your account, you'll be eligible to receive 50 bonus spins on the popular Book of Dead slot. To claim these, you'll need to opt-in to the offer immediately after completing the deposit through your account home page, with this remaining active for a period of 24 hours.

This game is low-variance and delivers quite frequent but modest base game wins, with the betting limit set at a minimum of 0.01 coins and £0.10 per spin.

Although this may not be the highest value bonus in purely financial terms, the offer isn't subject to any wagering requirements. So, there's no fixed amount that you need to play through before processing a withdrawal, making it far easier to access your funds even if you have a relatively modest bankroll.

There are no minimum withdrawals attached to the welcome offer either, so you can boost your bankroll incrementally at any time you like. Such withdrawals may be subject to further identification checks, but I'll have a little more on this later.

I'd certainly recommend the PlayOJO welcome bonus for new, cautious or casual players, although high-rollers may well be deterred by its relatively low value.

PlayOJO Kicker Code

You don't need a promo code or a kicker code to get this bonus.

Significant terms and conditions

• New Customers Only.
• Minimum deposit is £10.
• No wagering requirements.
• Bonus spins are on online slot Book of Dead.

Please gamble responsibly.

Extra and no deposit spins

You can challenge yourself at live tournaments to win extra spins. All these spins come with no wagering requirements!

VIP / Special promotions at playojo

At PlayOJO, you are treated as a VIP. If you are invited to become an A-lister, you will be offered personalised offers, bonuses and cashback, amongst many others.

You can access a huge range of titles through PlayOJO, simply by clicking through the ‘Games' icon on the vertical menu running down the left-hand side of the screen. There are over 3,000 casino games available to play. The site works with the world's leading software providers, including NetEnt, Microgaming, Yggdrasil, Big Time Gaming, WMS, NextGen and Evolution, amongst others.

You can find a variety of games in PlayOJO's repertoire, including table games, video slots, progressive jackpots and daily jackpots.

You'll also find a selection of the site's new, featured and most popular games listed below the search box and a really insightful collection called ‘OJO's Picks'. I found this to include a superb mix of low and high variance slot games, including personal favourites such as Gonzo's Quest and Cleopatra.

When it comes to table games, you can play Blackjack, Roulette, Deuces Wild, Aces & Faces, Jacks or Better and Joker Poker.

The load times for certain games leave a lot to be desired. It took around 45 seconds for ‘The Wild Hatter' jackpot slot to fully load, for example, while I clicked through the low-variance ‘Book of Dead' game in less than 10 seconds.

This can make for a frustrating experience depending on which games you're playing, while this is also an issue when navigating the ‘Live Casino'.

Desktop game information

• Games: 4200
• Slots: 3880
• Table games: 50
• Jackpot games: 58

You have access to over 100 live dealer games with heaps of variations to pick from. Powered by the likes of Evolution and Pragmatic Play, you can play games such as Blackjack, Roulette, Immersive Roulette, Baccarat and plenty more.

Live table games give you the opportunity to experience the thrills of a live setting. You can celebrate and commiserate with other players and chat with the croupier if you want.

Live game information

• Total number of live casino games: 146

PlayOJO gives you the freedom to play on the go, whenever and wherever you are. PlayOJO has created a mobile casino app that is fun, user-friendly and innovative.

You can access PlayOJO through a mobile browser and native apps when using your smartphone, with both entities adopting an almost identical layout and condensing the game genres and verticals into accessible drop-down menus.

This makes the site easy to navigate, while the smooth and intuitive design borrows heavily from the desktop version to help you play seamlessly across multiple devices. With the PlayOJO mobile casino app, you can access over 2,000 games at the click of a button.

However, I did notice some lag when playing the ‘Book of Dead' slot through the iOS app, while the game even closed unexpectedly in the middle of a spin on one occasion. Fortunately, I didn't lose any money from my balance, but this is definitely something to watch for if you're an iPhone user.

Overall, I'd recommend accessing PlayOJO through a mobile browser when wagering on the go, as this delivered uninterrupted gameplay and relatively quick load times of between five and seven seconds on average.

There are only a few deposit options available on PlayOJO, each of which can be used to credit your account as part of the current welcome bonus.

Each of these payment methods completes deposits instantly. Most can also be used to process withdrawals, although there's an anti-money laundering restriction in place which means that you can only withdraw cash through a method that you've previously used to credit the account (which I think is a great feature).

I completed my initial deposit of £10 using PayPal, and the first withdrawal of funds through the same method took less than 24 hours to complete (after the ID verification process).

I found this to be the most cost-effective and convenient payment option overall, with the second withdrawal completed through PayPal taking less than two hours to complete and subsequent transactions concluded almost instantly.

Deposit methods at playojo

Playojo Withdrawal methods

Playojo Withdrawal times

• Mastercard: 3-7 working days
• Visa: 3-7 working days,
• Wire transfer: 3-7 working days
• PayPal: 0-1 working days

You can access OJO's customer support by clicking through the green question mark icon on the right-hand side of the homepage.

The two most helpful features here are the detailed FAQ page and the ‘Contact Us' tab, with the former a great resource for information about deposits, withdrawals and the site's responsible gambling policy.

The latter provides you with direct access to the site's email and live chat feature, both of which offer an excellent level of 24/7 support. I raised a simple query to confirm the lack of wagering requirements attached to the welcome bonus through the live chat feature and was connected to an agent within a matter of seconds.

The agent was both incredibly friendly and highly efficient, and I'd definitely recommend this if you want a quick resolution to a simple issue.

The email response was also impressive, as I sent a more complex query about changing my weekly deposit limit to [email protected]. I received a detailed response within two hours and thirty minutes, and once again, the agent was polite and courteous.

Ultimately, it's hard to fault the customer service on offer at PlayOJO (particularly through live chat and email channels), although on reflection, the FAQ could be a little more structured and easy to navigate.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

When you sign up at PlayOJO, you'll complete a three-step registration process before being asked to verify your email with a unique four-digit code.

This must be entered manually into the ‘Preferences' tab in the ‘My Account' section, at which point you'll complete the initial verification stage and can credit your account for the first time.

In the same section, you'll also notice a prompt encouraging you to provide copies of identification documents. It's better to upload these documents sooner rather than later, as I was asked to provide the information before completing my first withdrawal.

You can click through the ‘Upload Docs' button before submitting electronic copies of your proof of ID (either a passport, national ID card or driving license) or proof of address (a bank statement or utility bill dated within the previous three months).

You should save these onto your desktop and upload them directly, and my account was fully verified within three days of me submitting the documents.

PlayOJO clearly takes its responsibilities seriously when verifying its players' identities, and I really appreciated the constant prompts to submit my documentation even before this was required to complete a withdrawal.

At PlayOJO, your safety is their top priority. PlayOJO does this by being fair, transparent and socially responsible. This is why the casino wants to protect their players from problem gambling.

The following tools are available at your disposal for better control over your gambling:

• Self and Temporary Exclusion
• Cooling-off Period
• Set Limits
• Self-Assessment

PlayOJO's team is well-trained and can spot players vulnerable to problem gambling. The team will contact these players and offer help such as deposit limits and restrictions.