PlayUK casino review (UK)

PlayUK promotes the following welcome bonus for their new customers:

• 1st deposit: 100% match bonus up to £100 + 100 bonus spins on Starburst

Signing up is a doddle. Follow the below steps to get started right away:

1. Sign up for a PlayUK Casino account
2. Verify your account by email
3. Make a minimum deposit of £10
4. Your welcome offer will be credited to your account
5. Make more deposits to claim reload bonuses

As soon as I finished registering a popup came up welcoming me to the casino. It also told me of the bonus available when I deposit. I clicked continue and went to the deposit section where there was a selection of bonuses available.

I decided to go with the welcome bonus for a 100% match bonus and 100 spins on Starburst. I received my bonus, and I also noticed that a yellow bar appeared at the top of the page with a Bonus to Cash percentage. This is very handy, and in fact, it is something more casinos should invest in.

Though, this is where the niceties stopped and the reality kicked in. The bonus comes with a 40x wagering that is for both the bonus and the deposit, making it an ordeal. It is very difficult to complete the wagering, and the best most players can do is use this bonus to test games they haven't tried before.

Oh, and if that wasn't enough, there is also a withdrawal cap of 4x the initial bonus, which makes sure the playing field isn't even.

Significant terms and conditions for playuk's offer

• New UK players only, 18+.
• A minimum deposit of £10 applies.
• Bonus is subject to a 40x wagering requirement (deposit + bonus).
• Various games contribute differently towards playthroughs.
• Bonus is capped at 4x the initial bonus.

Please gamble responsibly.

Extra and no deposit spins at Playuk

In addition to the £100 welcome offer, you also receive 100 bonus spins on the popular online slot Starburst. Each of these spins is worth 10p and can only be used on Starburst.

Once the spins are activated, you have 7 days to use them. All winnings generated from the spins will be rewarded in bonus funds and subject to a 40x wagering requirement.

Playuk VIP / Special promotions

If you are looking to be lavished with prizes, then PlayUK Casino's Diamond VIP program might just be the right one for you.

Designed to cater to all your casino needs, the VIP team works tirelessly to ensure you always have the best possible online gaming experience here.

As a Diamond VIP, you can expect the following perks and rewards:

• A VIP team at your beck and call 24/7
• Personal VIP Hosts
• Exclusive offers and tailored deals
• Extra bonuses
• VIP Promotions
• Unique gifts

The game catalogue at PlayUK Casino is choc-a-block with leading software game developers, including the likes of Microgaming, NetEnt, Big Time Gaming, Scientific Gaming, Blueprint and Evolution.

The majority of the games are online slots, but you can also find a handful of table games available. This is the key selling point of PlayUK, the catalogue is full of big names.

For those of you who prefer the thrills of jackpot games, you'll be pleased to learn that within its collection, you can find both progressive jackpots and Daily Drops and Wins. There are a nice amount of casino tables and instant win games available.

As the number of titles is large, I do suggest you use the search feature. Under the magnifier, you can also find the provider filters, which makes it much easier to find good games.

Desktop game information

• Games 890
• Slots 830
• Table games 20
• Jackpot games 22

If you are craving that human touch to your gaming experience, the Live Casino section will provide you with all the thrills and excitement of a brick-and-mortar casino, without the inconvenience of having to leave your home.

Since Evolution and Extreme Live Gaming power the games on offer, you can rest assured that the games are of the highest calibre. All games are live-streamed from professional studios around the world and available 24 hours a day whenever and wherever you are.

Amongst some of the most popular live dealer titles, there is Live Blackjack, Live Roulette, Baccarat Live and Dream Catcher. The vast majority of these games come in different variations and with unique rules.

Fancy a chat? You can do so with the dealer or other players in the chat room. Just take a seat at the table to get started.

Live game information

• Total number of live casino games 40

The casino works seamlessly across a range of operating devices. Since it is fully compliant with all modern standards, the site is fully responsive and compatible with any current portable device.

As long as you have a safe and stable internet connection, you can access this casino from any tablet or smartphone. Once you navigate to the site, you can start playing hundreds of mobile casino games, make deposits and request withdrawals and take advantage of promotions.

The experience of Play UK on mobile is far better than on desktop. It's fast, smooth and fun! I couldn't resist and decided to try out the newly launched Wild Walker by Pragmatic.

Besides classic and modern video slots, you can also play live dealer games. You don't have to install any mobile casino apps as a result.

PlayUK Casino accepts several payment methods, including all conventional and modern means of payment. You can make deposits via one of the below methods:

• Debit Cards
• EWallets
• Pay by Phone
• Prepaid Vouchers

The minimum deposit and withdrawal are both £10. Withdrawals smaller than £30 will be subject to a transfer fee. All withdrawals are manually checked and processed, which can take up to 3 working days.

There's a variety of depositing methods available at Play UK. I went to the depositing section and deposited £40 via a Debit Card. Just under the deposit button I also noticed some small print which said that Play UK will take a £1.50 processing fee for all withdrawals under £30. I do like that they are upfront about this, even though it is in small print.

After depositing I got the transaction successful from my bank (within the deposit area). But when the casino redirected me to the home page there was no cash available in my account. A popup also appeared saying that something had gone wrong. I checked my account and no money had been taken.

I then checked my email and noticed there was a welcome email from the casino. Here they explained I would only be able to play once I verified my account. Why their post-registering popup invited me to go straight to deposit is beyond me. I went ahead and sent in my documents. A day later, even though I didn't get any emails about my account being verified, I managed to deposit successfully.

Withdrawing is a lot more straightforward. I headed to my account and clicked on ‘Withdraw.' Your balance is split between bonus money and your actual cash and you can see the wagering requirements. In this case, I decided to forfeit my bonus so I could cash out.

Everything is clearly shown including processing fees (if the amount is below £30) and minimum withdrawal allowed. I went ahead with my withdrawal and ticked the button so I could receive an email when it was processed. A popup immediately let me know the withdrawal was successful and that it would take 2-3 days to appear in my account.

Deposit methods (Playuk)

Withdrawal methods (playuk)

Playuk casino Withdrawal times

• Mastercard 3-5 working days
• Visa 3-5 working days
• Skrill 2-3 working days
• NETELLER 2-3 working days
• Trustly 2-3 working days
• PayPal 2-3 hours

PlayUK Casino is a relatively straightforward casino. However, if you have any questions or queries, or require assistance, you can get in touch with a customer support team member via one of the below methods:

• Email: [email protected]
• Phone: +44 203 321 7524

Telephone (UK landline) and live support are available between 8 in the morning and midnight (GMT). You can also get in touch with support via email (with replies within 24 hours).

There is also a list of FAQs available but these are presented in a popup as a long list of items. This means you will have to possibly scroll through a lot of words before eventually finding what you're looking for.

Having said that, with support covering a good part of the day, the FAQs might be obsolete.

• Email support: ✅
• Live support: ✅
  
• Phone support: ✅
  

As a licensed operator, PlayUK Casino is obliged by law to perform all necessary security and age verification checks. In the vast majority of cases, PlayUK Casino can verify your details automatically.

However, if PlayUK Casino is unable to do this, you'll be requested to supply relevant documentation to satisfy legal requirements:

• Proof of ID (passport, driving license, ID card)
• Proof of address (utility bill, bank statement, official government letter)
• Proof of Payment Method

Creating an account with Play UK is very straightforward. Click on ‘register' on the homepage and you'll be sent to a single page where you insert the usual details. On the right-hand side of the page, you will also notice the welcome bonus available to new players.

It took me around a minute to register and I was then sent an email welcoming me to Play UK. The email also contained instructions on getting your account up and running. Within the email, it also says that I wouldn't be able to play before I confirm my details which I assume is the reason why my deposit failed. So I went to upload my documents and waited.

The next day I still didn't receive anything about whether my documents were accepted or not. I went to deposit and this time round my deposit went through. I took this to mean my account had now been verified.

PlayUK Casino wants the players to enjoy the casino's products and games. Although for the vast majority of players, gambling is a fun pastime, for a small number of players, gambling stops being fun and becomes a problem.

It is for this very reason that PlayUK Casino has created the below tools which promote responsible gambling:

• Deposit Limits
• Reality Checks
• Time Out
• Self-Exclusion

If you are seeking professional assistance, either for yourself or a loved one, it's strongly recommended to get in touch with GamCare, a registered charity which provides confidential telephone support and counselling.