Spin and Win Casino review (UK)

When you join Spin and Win, don't forget to take advantage of their welcome offer when you make your first deposit.

• You can grab a 100% bonus up to £250 + 100 bonus spins
  

The bonus money and any winnings from the bonus spins are usable on selected slots only.

Also, Spin and Win offers members the chance to collect a little something extra when they make their second deposit. If a player makes a second deposit, they will be able to take advantage of a 50% bonus of up to £200. This kicks in when you make a second deposit of £20 or more. This bonus is played on top slots such as Starburst, Cleopatra, and Fluffy Favourites.

Minimum deposit to claim the first deposit bonus is £10. Make sure to select the offer when making your first deposit, otherwise, it will not be credited to your account. But, do pay attention to the wagering requirement, which at 40 times deposit AND bonus is very much over the industry standards.

It's also worth noting that all the deposit bonuses have a max conversion of 5x real money deposit. For example, if you deposit £50 and receive a £50 bonus, the maximum you could withdraw after converting the bonus to real funds is £250. Generally, most people won't convert their bonus and if they do it would be less than £250. However, the principle of imposing a restriction like this on players does annoy me. Sadly, Spin&Win aren't the first and certainly not the last casino to do this.

Significant terms and conditions (Spin and win welcome offer)

• 18+.
• New players only, 18+.
• Minimum 1st dep of £10 to get £100% up to £250 on selected match slots & 100 Free Spins (FS) on Blueprint slots at 0.20P.
• Deposit Bonus Playable on selected Slots.
• 40x wagering requirement (Dep + Bonus) & MCR x5 for Bonus.
• FS and FS winnings are playable on Blueprint slots only.
• FS: 50xWR & Max win £50.

Please gamble responsibly.

VIP / Special promotions at spin and win

As a valued member of Spin and Win casino, you'll be eligible for the special promotions that can pop up at any point during you visit to Spin and Win. As you play, you can pick up loyalty points, faster withdrawals, and many other top promos up for grabs.

Being operated by The Rank Group means Spin&Win has access to a vast range of games. Expect to find the biggest and best providers in the industry at your fingertips. From slots and Slingo to live casino and Megaways, this place has got it all!

Spin&Win have kept things simple with the layout, and it works incredibly well. The casino's homepage is well categorised, so even if you're not sure what you fancy, you'll surely stumble across something. For me, the ‘Spin Favourites' and ‘Hot And Trending' sections were my preferred. If you want to be more specific, then head to the casino tab, where you'll get a breakdown of all the subcategories. You can even filter slots by the number of paylines! This is something I've not seen before, and I really liked.

As expected from a casino called Spin&Win, when it comes to slots, they have a solid selection. I had no issues finding, loading and playing my go-to games, including Dynamite Riches and Gonzo's Quest. However, I couldn't help but notice that a couple my favourite providers were missing, Pragmatic Play and Yggdrasil. If I could speak to someone from Spin&Win I would tell them to get that fixed asap!

The live casino offering is good but made up entirely of Evolution games. I've said it before, if I could only choose one live casino provider it would be Evolution Gaming. However, I think if Spin&Win really wanted to ramp up their site, then adding someone like Pragmatic Play would be the cherry on top.

Desktop game information

• Games 1404
• Slots 1300
• Table games 28
• Jackpot games 183

Get ready for the most exciting live casino experience on Spin & Win. Classic card games, suspensful dice games and innovative game shows are all available for you to try.

Spin and Win's live games come from Evolution and Authentic Gaming, so you can be sure that they are of the highest quality. There developers are known for the amazing games and great new ideas.

Live game information

• Total number of live casino games 60

I am a big fan of the mobile-friendly interface at Spin&Win. Like desktop, the mobile site is intuitive and has a brilliant UX/UI. The homepage has everything a player needs, from hot slots to promotions, you simply need to scroll, and you'll find it.

Due to Spin&Win's simple layout, the site is also incredibly easy to navigate, you won't struggle to find the games you love. I never experienced any issue opening and playing any slots or live casino games that I tested. Kudos to the folks at Rank they have done a fantastic job.

As you would expect from a brand operated by The Rank Group, there is a good range of payment methods to choose from. Players can make a deposit via Visa debit, Mastercard, and Paysafecard. Although Spin&Win does have a good variety, I think they would benefit from adding payment options such as Skrill and Neteller.

I chose to deposit £40 via Visa Debit, which was simple and felt very secure. I never usually get asked to authenticate my deposit via my personal banking app, but with Spin&Win I was. This process didn't take long at all and was completed in under a minute.

Spin&Win states that withdrawals are processed instantly, with cash appearing in your account within 10 minutes. Having tested this, I can confirm that was not the case. In fact, it took just under 24 hours, which is still very quick!

Deposit methods (Spin & win uk)

 

Withdrawal methods (spin & win uk)

 

Spin and win Withdrawal times

• Mastercard 1-3 working days
• Visa 1-3 working days

The support options are pretty comprehensive at Spin&Win. The three core channels available to players include live chat, email and phone. Live chat is available 7 am - 10:30 pm and phone line 8 am - 8 pm, 7 days a week. You can email support anytime, but I wouldn't expect a quick answer if you are inquiring at 3 am.

I really like that the live help section (including all the contact channels listed above) is located in a side menu that appears when clicked. There is also an FAQ tab within the live help menu. If you can't find your answer there, it takes 1 click, and you are speaking to an agent, sending an email, or shown the number to call. Spin&Win have managed to refine the process and make it incredibly easy for players to get answers.

Unfortunately, my experience of live chat wasn't great. I waited for 18 minutes and 24 seconds (I know this because you can request a transcript) on a Tuesday evening to speak with an agent. For a casino that is operated by Rank, I was surprised at the time I had to wait. When I did speak with an agent, they were helpful and polite. In any normal circumstance though, I would have just quit the chat.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

Protecting and keeping players safe is central to everything Spin and Win does. When you play at this casino, you will find yourself within a safe gambling environment where you can enjoy each game safe in the knowledge that you can play confidently.

The casino comes equipped with the latest tools and support to help players as they play. This can include deposit limits, game session reminders, Take a Break, and even Self Exclusion.

You can even contact organisations such as Be Gamble Aware, GamStop, National Problem Gambling Clinic, GamCare and others for extra support.