Virgin Games casino review (UK)

Virgin Games starts you off with a simple, but surprisingly efficient bonus offer. It may not be big, but it is spicy.

• When you join, you can get 30 bonus spins on Double Bubble with zero wagering

To get this bonus, all you need to do is the following:

• Sign up
• Opt-in for the bonus
• Deposit and wager £10

And that's it, the bonus spins are yours.

Like I said, this bonus is not a massive one, but the terms here are the key. This bonus requires no wagering and it has no withdrawal limits.

These kinds of terms are amazing for any bonus, no matter what size. The minimum deposit requirement is as low as it can be on Virgin Games and you only need to wager that once, which you are likely to do anyway as this is a casino and you are going to play the money you deposit. After that, you get bonus spins that pay out in cash.

This bonus offer is great, there are no ifs, ands or buts about it. I love these kinds of deals when you don't need to do anything extra or jump through hoops.

Significant terms and conditions (virgin games casino offer)

• New players only, 18+.
• Deposit & wager £10.
• Opt-in required.
• Expires in 30 days.

Please gamble responsibly.

VIP / Special promotions - earn V points

By playing on Virgin Games, you can earn V* Points. These points can be used in many Virgin services, or converted directly to cash.

V* Points are automatically added to your account. You earn points from wins at the rate of 1 point per £20 on most games. These points can be converted to cash at the rate of 1 V* Point to 1p.

V* Points expire in 90 days IF you don't earn another point. So, as long as you play within the time frame, the points will never expire.

Virgin Games cashback bonus

You can claim the cashback offer by the promo code *SIGNATURE* together with depositing & wagering at least £50 on Signature Live Blackjack. You have 30 days to wager the deposit and to get a £10 cashback, which is wager-free.

Virgin Games is an extraordinary casino in many ways, and their games is one of those. Many casinos will just get every possible game and call it a day, but not Virgin Games. Here, they have gone with quality over quantity, and really doubled down on that.

The game library is not big, as there are fewer than 1,000 titles, which in todays online gambling environment is considered a small casino. But that's not an issue here, as all the games are of superb quality. You can literally just open a random game and have a good time.

One reason for this is the game developers Virgin Games has teamed up with. NetEnt, Microgaming, Pragmatic Play, Barcrest, Slingo, Big Time Gaming and so on, these are some of the finest game studios in the world.

Even though I find it interesting to see how many games you can fit on a single casino, on Virgin Games, I was impressed at the games they have chosen. There were some of my all-time favourites from the big studios, as well as interesting and unique titles for more varied feel.

Slots, table games, jackpot, live casino, slingos and so on. The catalogue of games is surprisingly varied especially taking in consideration that this isn't that big of a site. It is rare to see an online casino that has a game library that is this good at this size.

And we are not even done with it. In addition to your regular casino games, Virgin Games has even more to offer. You can also play bingo in several different rooms, as well as online poker. Variety is the name of the game here.

Desktop game information

• Games: 800
• Slots: 660
• Table games: 60
• Jackpot games: 10

You get to enjoy a fine selection of live casino games on Virgin Games. They have partnered up with Evolution Gaming, which is basically the king of live casinos. Every time you see Evolution's games, you know that there is going to be quality stuff available.

Virgin Games has taken a wide selection of different games and several variations of classic table games. Blackjacks, roulettes and baccarats are available in many different bet sizes, as well as game shows, crash games and other more flashy titles.

I was really pleased at seeing all the options available. Some of my favourite game shows, like Cash or Crash, were there, as well as multiple baccarat tables, which I play most often. And seeing how these are Evolution's tables, there was no hiccups or lag. The tables loaded up fast and played like a charm.

Live game information

• Total number of live casino games: 50

Virgin has put a lot of effort into their mobile casino. You can use the regular web-based online casino, or you can download an app for both Android and Apple. Whichever you choose is up to you, as both options are good.

What I like about the mobile casino is the simple and light design. It is easy to go through the menus and find all the games. They have clearly thought about the user experience and how even the most novice players can enjoy the site.

The load times were good and I experienced no issues testing out the mobile casino. Playing was easy and all the games ran without flaws.

In the end, I'm not sure which environment is better, the mobile or the desktop. Here, there aren't that many differences and both work perfectly fine.  No matter what you choose, you are in good hands.

Virgin Games has chosen a very simplistic approach to deposits and withdrawals. They have a very limited amount of options, which does make decision-making easy.

You can use either Visa or Mastercard debit cards, or Apple Pay to deposit. Withdrawals are done with the same method you used to deposit, or in the case of Apple Pay, wins are paid directly to a bank account.

One of the great features of Virgin Games are the minimums on deposits and withdrawals. They are both only £10, which is pretty much the gold standard. The smaller the number is, the better it is for the player, as you are not forced to play with more than you want to.

The casino is pretty fast on the withdrawals as they process all withdrawal requests between 4-24 hours. Unfortunately, the methods they have chosen aren't the fastest possible, so you may need to add up to 3 days of waiting before you get your money.

Deposit methods (UK virgin players)

Withdrawal methods (uk virgin players)

virgin games casino Withdrawal times

• Mastercard 1-3 working days
• Visa 1-3 working days
• Wire transfer 0-2 working days

Customers are properly taken care of on Virgin Games. They have really put in the work when it comes to customer support.

You can start off by checking out their FAQ, which is massive. There are a lot of answers and an easy search field to help you find them. This help section is abnormally good when compared to what most casinos have.

If you still need help, you can contact the support via email or live chat. The live chat support is available 24/7.

When I tried contacting the live chat support, I was met with an agent in a matter of seconds. I asked a few simple questions about the casino and got a quick answer. I felt like they knew their stuff and had no issues answering my queries.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌
  

Like on all UKGC-licensed online casinos, you need to verify your account on Virgin Games. The KYC process is a mandatory part of online gambling and is done to prevent underage gambling and money laundering.

On Virgin Games, you need to verify your account before you can play or even access the casino lobby. The verification is done automatically when you create your account based on the information you give. If the automatic verification fails, you need to provide the required documents before you can access the games or your account.

The verification process is easy and straightforward. If you have the required documents already saved on your computer, you can get through it in a minute or two. Getting your account verification over and done with straight away makes it easier to play and cash out later.

Virgin Games is licensed online casino, and they are regulated by the United Kingdom Gambling Commission. This means that there's always an external governing body watching over the site and its operations.

When it comes to player safety, Virgin Games goes a long way. The casino itself is built with data security in mind, and all traffic is encrypted to keep you protected. Then there's the other side of player safety, the responsible gambling aspect.

Virgin Games promotes safe and responsible gambling. They have plenty of reminders for players to only play when it's fun. You can check their self-assessment questions and see if you should take a step back from gambling or talk to someone about it.

In addition, there are plenty of tools to keep you in control of your gambling. In your account settings, you can set:

• Deposit limit
• Session reminder
• Cool-off period

We advice that you always set yourself these limits, even if you don't feel like you need them. It is a good practice and can prevent accidents.