Yay Bingo casino review (UK)

With no wagering requirements anywhere on site, there has never been a better time to join Yay Bingo. Sign up for an account and make a minimum deposit of £10 to claim the following:

• Claim 2,500 Bingo Tickets + 25 Bonus Spins when using promo code BINGO25

Signing up only takes two minutes. Follow the simple steps below:

1. Sign up for a Yay Bingo account
2. Verify your account by email
3. Make a minimum deposit of £10 using the promo code BINGO25
4. Your welcome bonus will be credited to your account
5. Bonus spins are credited after £5 has been wagered

I claimed the 2,500 bingo tickets and 25 spins by making a deposit. The offer must be used within seven days and comes with no wagering requirements. However, any wins from the 25 Bonus Spins are capped at a mere £2.50, so there's not much danger of hitting a nice win.

A gift icon on the main menu bar displays a notification for any offers you are yet to use. I found my collection of bingo tickets and my spins here. I could use my bingo tickets in multiple bingo rooms but 250 of the 2,500 tickets have to be used in the Street Party bingo room.

The annoying thing about specific bingo rooms is that you have to wait for the games to start, rather than joining the room that starts the game next. I logged back on a few hours later and played six of my 250 Street Party tickets.

If you're a bingo fan then this welcome offer is very enticing with its no wagering requirements promise. The Street Party bingo game has a £250 jackpot but you'll find yourself up against over 400 bingo-hungry players. But still, it's an offer that could turn out to be lucrative.

First deposit bonus code

Yay Bingo's first deposit bonus code is BINGO25.

Significant terms and conditions

• New UK players only, 18+.
• A minimum deposit of £10 applies.
• Bonus spins are valid for seven days.
• Bonus spin winnings are capped at £2.50.

Please gamble responsibly.

Extra and no deposit spins

Yay Bingo welcomes you to the site with 25 bonus spins on the game of their choice. This gives you ample opportunity to try out new slot games.

Since there are no playthroughs to fulfill, whatever you win is yours to keep. Winnings are credited as real money funds and are capped at £2.50.

Unused bonus spins expire after 7 days.

VIP / Special promotions

You can get your hands on special cashback offers and other gifts, when you join the Yay Bingo VIP program.

There are 12 different VIP levels, which you can climb by wagering on games and earning points.

Yay Bingo is home to more than 20 bingo rooms, namely featuring 90-ball and 75-ball games. If you want to spice your session up, you can also try Hit 52 room, which runs a 52-ball variant daily.

I was pleased to see how well-organised and presented each bingo room was. I could see all the details before entering a game. These included the jackpot prize, the number of players entered, how many balls per game, ticket price and when the game begins.

Since this is powered by Dragonfish, you can expect to build up a large network of friends whilst trying to hit one of the many progressive jackpots on offer.

After ramping it up in the bingo rooms I switched over to the main event, the casino. There are over 250 games organised across very few categories. It's not the biggest range by far of slots but the quality of games is very much noticeable.

Even if it is small, I was impressed with the selection available and happy to see some of my favourite game providers hosted on Yay Bingo.

I did notice that each slot pops out into a smaller window, making it less immersive if it was a full screen playing experience. I found out that this is because the site has been optimised for mobile-first and desktop second.

Currently, Yay Bingo doesn't offer any casino games, such as Blackjack and Roulette.

Desktop game information

• Games: 275
• Slots: 260
• Table games: -
• Jackpot games: 10

There are currently no live dealer games on offer.

Live game information

• Total number of live casino games: -

With most players prefer to play on the go, Yay Bingo has made it easy for you to gamble anywhere and anytime you want.

There's no dedicated Yay Bingo mobile app so I jumped over to the site on my Safari browser on my iPhone. I first noticed that there didn't seem to be any CTAs, just banners and game titles. I tapped a game tile which then displayed a ‘Play' button. I also noticed that the login and join buttons were not very visible. It was just text on the header of the page, it would be a lot clearer if it was boxed and more prominent.

Once I logged in I found the mobile site a lot more bearable. There is a slider button that splits up bingo and slots. The bingo games are nicely presented and easy to scroll through. The slot games were displayed with small thumbnails, too small for my liking.

Their casino pages have been scaled down with mobile users in mind. This ensures that you won't have to scroll down until you find what you are looking for. It also means that the menus and layouts have been re-worked for smaller screens.

You can still gain access to all games and services, including deposits and withdrawals, promotions, customer support and more. All the games on Yay Bingo are made for mobile-first. I picked out Beat the Bobbie and spun the reels. The game was sharp, smooth and adaptable to portrait or landscape modes.

Overall, I much preferred the mobile gaming experience at Yay Bingo.

Yay Bingo has made it easy for players to make deposits and to request withdrawals. When it comes to funding your account, there is a very limited amount of options, but the transfer system is nice.

I used my Visa debit and filled in my details before noticing there was no button to complete my deposit. I realised the button was hidden somewhere within the deposit window popup and I could not scroll down on it. I had to use a larger screen to see the deposit button so I could complete the transaction. I found the whole experience to be an effort, not what you would expect when making a deposit.

The good news is that making a withdrawal was far easier. My card details were automatically saved from my deposit so it was just a case of inputting the amount I wish to withdraw and hitting a button.

I received an email 30 hours later to confirm that my withdrawal has been processed but could take up to five days to reach my account. I checked back every day and noticed my withdrawal had arrived in my account on the fifth day.

Depositing methods

Withdrawal methods

Withdrawal times

• Mastercard: 2-4 working days
• Visa: 2-4 working days
• Wire transfer: 3-5 working days
• PayPal: 0-2 working days

Yay Bingo support team is available around the clock, via one of the below methods:

• Phone: 0808 238 9814
• Email: By filling out a contact form
• Live chat

I found the dedicated FAQs to be incredibly well organised and helpful. Their FAQs are broken down into core categories including Bingo Tickets and Technical. Once you select your category you can find plenty of helpful answers to resolve general queries.

However, I had a hard time locating a general support page that would provide information on the support number and email. Eventually, I found this on the footer of the ‘My documents' page. I certainly think this can be more visible.

• Email support: ✅
• Live support: ✅
  
• Phone support: ✅

Yay Bingo is obligated by law to verify all accounts registered with them. The documents are required to verify your account are as follows:

• Proof of ID
• Proof of address
• Proof of Payment Method

I had no trouble finding the documents page, which was located in my account dropdown. The documents page included the image requirements for the upload but there was no mention of what documents are needed. Then I noticed an information icon next to the support option in the footer. I opened this which provided all the information I need to upload my documents. It was not an obvious place to display this information. I uploaded my driver's license because it stated that's the only form of ID that will verify my ID and address.

The documents page on mobile is a little different and allows you to use your phone camera to take a picture of your ID documents before instantly sending them over for verification. It was very efficient, but there is room for some more clarity here.

Yay Bingo is committed to providing a safe and transparent gaming environment. Playing at Yay Bingo should be a fun and positive experience.

The Customer Support Team is committed to assisting those who wish to have better control over their gambling habits.

Yay Bingo has created the following setting limits for your convenience:

• Gameplay Reminder
• Deposit Limits
• Account Closure
• Time Out
• Self-Exclusion

Additionally, you might want to seek assistance from well-known organisations and charities, such as Gambling Therapy and Gamblers Anonymous.